To support our growth and improve further our operational excellence, we are looking for a global Process & Quality Lead in our Managed cloud operations. As Process & Quality Lead, you will be accountable for defining and implementing our processes, leading a team of ITSM experts, and driving the continuous improvement in quality. You will be part of Managed Cloud operations leadership team and reporting to Managed Cloud Operations Director.
In the role of Managed Cloud Process & Quality Lead, you will be responsible for:
In order to be successful in this role, you will need:
Skills that would be a plus:
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Please send us your CV or LinkedIn profile and we’ll get back to you!
Nordcloud is a European leader in cloud implementation, application development, managed services, and training. It’s a recognized cloud-native pioneer with a proven track record helping organizations leverage the public cloud in a way that balances quick wins, immediate savings, and sustainable value. As well as partnering with VMware, Nordcloud is triple-certified across Microsoft Azure, Google Cloud Platform, and Amazon Web Services – and is featured in Gartner’s Magic Quadrant. Nordcloud has 10 European hubs, over 700 employees and has delivered over 1,000 successful cloud projects for companies ranging from mid-size to large corporates. IBM announced its acquisition of Nordcloud on December 21, 2020.
We are digital builders born in the cloud. Joining Nordcloud is the chance of a lifetime to leave your mark on the tech industry!
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Position: Process & Quality Lead.