Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.
Are you bready* to build for success?
Toast customers are busy running their restaurants. They don’t have a lot of time to keep up to date on innovation, and rely on their partners and vendors to be the expert they need, right when they need them. The Customer Growth Platform team starts with Onboarding & setup, providing the tools and coaching to get their products and systems up and running. From there, we help them understand what they’ve got, how to use it, and what else Toast can do to support them.
As the Senior Product Manager, CGP, you will spearhead initiatives that will use their own and industry data to assist them in the full use of their Toast products and services. Many customers are unaware of what they have, whether they are using it to its full potential, or what other solutions are available to them. All of this happens in the context of their business. Are they ready to learn about a new feature? Can we help them improve their profitability or increase their employee satisfaction? You will work with Product teams from across the organization, building our Hospitality Led Growth (HLG) initiatives to drive product usage and awareness within the customer population from within the software.
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Do you have the right ingredients*?
As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.
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Position: Sr Product Manager.