Attentive is a personalized text messaging platform changing the way consumers interact with businesses and organizations. The company is one of the fastest growing startups in New York City and recently raised a $470 million Series E investment led by Coatue in March 2021. Other investors in Attentive include Bain Capital Ventures, Sequoia, IVP.
We work with 4,000+ of the most innovative brands like Coach, Urban Outfitters, CB2, Pura Vida, Lulus, and Jack in the Box. Attentive was founded in 2016 by the co-founders of TapCommerce, a mobile marketing platform that was acquired by Twitter in 2014.
Privy, a subsidiary of Attentive, is the email marketing platform for Shopify & Wix stores that need the tools & coaching to grow from $0 to $1 million in sales. We’re the #1 reviewed sales app in the Shopify app store, and to date 500,000+ small e-commerce brands around the world use Privy– and we’ve helped them generate $6 billion in sales so far. Our mission is to provide the tools, education, and support small ecommerce brands need to grow their online stores and build thriving businesses.
We’re looking for a Customer Success Manager who can coach our top customers on Privy and consult with them on marketing and ecommerce strategies. You’ll be working with small and medium-sized ecommerce businesses and helping them grow through using Privy’s onsite conversion and email tools. Your main goal will be to help our customers meet their goals. Privy is growing fast so you’ll have the opportunity to have an outsized impact on a fast-moving start up.
What You’ll Do
Who You Are
Our Benefits That Put People First
Attentive is an Equal Opportunity Employer. We’re committed to diversity and maintaining a work environment that is free from harassment and discrimination. We’re committed to them because our core values demand it – values like Integrity First, Listening & Cultivating Discussion, and Default to Action. We believe in embracing “self” and that our true strength lies in the diversity of our employees. For this reason, applicants from all backgrounds are encouraged to apply, and will not be discriminated against on the basis of any protected status under federal, state, or local law.
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Position: Customer Success Manager.