Design Engineer

Time zone
Anywhere 🌎
Type
Full Time
Opening date
Closing date
2 Dec 2021
Views
108

ConvergeOne is the foremost, single-source provider of advanced communications and data technology for business. That means if it’s digital, we connect our customers to it – from phone systems and hardware to computer networks, application development, managed solutions and more. And we’re 100% passionate with designing, implementing, managing and supporting our customers’ every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice – your #1 choice – is ConvergeOne.

Charged By Greatness video:

https://www.dropbox.com/s/62ewzbd6hglwker/ConvergeOne%20FINAL.mp4?dl=0

Overview:

Summary

The Design Engineer is a highly motivated, skilled resource with a strong work ethic. This position primarily focuses on creating and maintaining the technical design for their respective area of expertise. The position is responsible for working with Solution Architects and customers to determine criteria for the Solution design and then creating and maintaining the Solution Design thru the Sales Cycle Process. Additionally, this position is able to explain, position and justify costs related to their respective designs.

Responsibilities:

Essential Functions

  • Prepares technical designs using manufacturer design tools for product area of focus (Typical Focus Areas can be Avaya, Cisco or both)
  • Able to evaluate customers current solution elements, understand those elements and apply toward any designs
  • Serves as the technical design expert in solutions for their respective area of expertise
  • Provides technical design and sales support for account opportunities
  • Develops and maintains technical competency and manufacturer certifications for core products and solutions areas in area of expertise
  • Keeps current on industry changes, participates in manufacturer training events, and continually works to improve techniques and sales knowledge
  • Provides timely and accurate product designs as part of customer deliverables and may be asked to contribute to Statements of Work and Architecture Drawings (Visio)

Qualifications:

Required Qualifications (Specific to domain expertise)

  • 3-5 years in Unified Communications and Collaboration
  • Broad and general knowledge of Unified Communication
  • Good working knowledge in any/all of the following – Skype for Business, Teams, Cisco UC, Avaya UC, Contact Center Technologies, Enterprise Networking and Cloud Based Subscription Services
  • Good working knowledge related to SIP and Cloud based Services and architectures
  • Must have a good working knowledge of the collaboration industry and related protocols, including SIP, H.323, WebRTC, firewall traversals and VoIP
  • Knowledge of ancillary technologies that help govern IP-based collaboration: firewalls, routers, MPLS networks, media relays, reverse proxies, etc.

Required Qualifications

  • Proficient at all Microsoft Office products; Outlook, Word, Excel, PowerPoint, Visio and SharePoint
  • Good customer facing skills
  • Excellent verbal and written communication skills
  • Excellent relationship and collaboration skills
  • Certifications or equivalent experience in product area of focus
  • Ability to work independently with minimal direction resulting in an accurate Solution Design
  • Able to manage multiple simultaneous work assignments
  • Accustomed to working in virtual office environment

Additional Information:

Work Environment

Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Environment

Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes

This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by ConvergeOne.

EEO Statement

ConvergeOne provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Overview (Text Only): Summary The Design Engineer is a highly motivated, skilled resource with a strong work ethic. This position primarily focuses on creating and maintaining the technical design for their respective area of expertise. The position is responsible for working with Solution Architects and customers to determine criteria for the Solution design and then creating and maintaining the Solution Design thru the Sales Cycle Process. Additionally, this position is able to explain, position and justify costs related to their respective designs.

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