Customer Support Specialist, Spanish

Hires remotely
Anywhere 🌎
Type
Full Time
Opening date
Closing date
16 Dec 2021
Views
152

We’re on a mission to create the most innovative and industry-leading cryptocurrencies exchange.

Our team is globally distributed, so clear communication is critical. We are in constant contact as we hustle to develop, support, and deliver the best platform possible for our users. If you get excited about being in an industry that is breaking new ground and have a disposition of confidence towards challenging technical feats, we want to talk to you.

We’re currently looking for a Spanish Speaking Customer Support Specialist to join our team. The position is remote and available to anyone self-driven, and with the experience and capacity to contribute to our vision.

Key responsibilities

  • Effectively handles inquiries and requests from corporate and professional traders
  • Continuously upgrade skill sets
  • Lead by example to demonstrate full ownership of outstanding customer service
  • Contribute to the positive customer support culture through active participation and support of the Bitfinex vision, initiatives, and objectives
  • Cross-team interactions

Requirements

  • You must be able to work independently with minimum supervision, flexible as to working arrangements and hours, and confident in making decisions in accordance with Bitfinex’s practice.
  • Experience and a deep interest in working with Finance, Mathematics or Statistics
  • Good understanding of trading and derivatives markets
  • Strong analytical ability
  • Experience in customer relations, ability to handle requests and inquiries is essential
  • Excellent communication skills in English and Spanish
  • Passionate about cryptocurrency and blockchain world
  • Detail-oriented
  • Security and privacy focus
  • Familiar with Office Suites (especially Excel)
Report job · Embed widget

How to apply

Personalised job alerts

Set up personalised e-mail alerts about similar jobs.

See a few more

Related jobs in Customer Service

Report this job

The employer won't know who reported this job. Contact your local law enforcement for immediate help if someone is in danger or the victim of a scam.
All Job Ads are subject to Jobicy's Job Posting Policies. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by Jobicy. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Job Widget Code

Place this code wherever you want the widget to appear on your page.

<script src="//jobicy.com/api/widget.js?5XyPbk5QqyZg=8773" async></script>

Job Search Safety Tips

Here are some tips to help you search and apply for jobs safely:
Watch out for suspicious jobs Don't apply for jobs that offer high pay for little work or offer to hire you without an interview.
Check the employer's profile Make sure you're applying for a trustworthy job by visiting the employer's profile and learning more about them.
Protect your information Don't share personal details like your bank account or government-issued ID on suspicious websites or messengers.
Report jobs that feel unsafe If you see a job that seems misleading, inappropriate or discriminatory, report it for going against our policies and we'll review it.

Share this job