Fix.com is a division of Eldis Group Partnership (EGP), an ecommerce company with offices in the USA and Canada. We help do-it-yourselfers (DIY) fix their home appliances, outdoor power tools and lawn equipment. EGP operates a family of web sites where we provide consumers with the parts and know-how to fix their household products themselves, offering the internet’s largest collection of step-by-step installation instructions and videos. EGP is committed to helping consumers repair rather than replace their household products.
From your lawnmower to your coffeemaker, we provide quality repair parts to make your repair quick and easy. We empower our customers to do simple DIY repairs themselves to save time and money. We aim to make the process hassle-free and fun, by providing help every step of the way in the form of repair tips, articles, and videos.
ABOUT THIS POSITION:
Our team is looking for an experienced Human Resource Manager to support and execute our call center people initiatives. In this role, you will work with leadership to provide internal HR support to our call center operations, while helping to improve HR processes. Candidates for this role must act independently to exercise sound judgement on all HR related matters. The HR Manager is a critical member of the call center leadership team who will support and foster a positive work environment for all Team Members.
*This is a full-time, local position and requires the candidate to work remotely but also must be able to travel to our Dartmouth & Truro, Nova Scotia office locations.
YOUR KEY RESPONSIBILITIES:
This role will partner with the call center leadership team to implement and execute HR strategies focused on employee training, employee relations, organizational effectiveness, advice and guidance, and employee retention and engagement. In addition, you will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must be able to provide guidance and support with the ability to remain independent and professional.
Must exhibit good business judgement and acumen by being both confident and flexible in their views. Candidates should possess a professional and enthusiastic disposition and be capable of guiding and motivating a wide range of personalities and learning styles.
FIX.com is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. Qualified self-identifying First Nations, Metis and Inuit, Visible Minority Groups, Persons with Disabilities and LGBTQ2+ applicants will be strongly considered for this position. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume.
HOW TO APPLY:
Eldis Group Partnership offers competitive salary packages, an incredible work environment, along with career advancement opportunities. Please note that standardized testing could be conducted as part of our interview process.
All qualified candidates are encouraged to apply; however, Canadian Citizens and Permanent Residents will be given priority.
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