Design Operations Manager

Hires remotely
Anywhere 🌎
Full Time
Opening date
Closing date
2 Jan 2022

Insurity is a leading property and casualty insurance software and data analytics providers, working with some of the world’s largest insurers, brokers, and MGAs, including 15 of the top 25 P&C carriers in the US. With 900+ team members globally, 6 office locations, and 300+ customers, we have a deep understanding of the insurance business, unparalleled technology expertise, and a singular focus of delivering a simplified insurance experience to our customers.

Could you be Insurity’s next Design Operations Manager?

The UX team is looking for a Design Operations Manager who can provide strategic project management support and act as a communication hub for a new and growing UX Team. You will help identify and implement design processes with product development organizations and be a critical part of delivering on UX priorities and advocating for its awareness across the organization along the way.

To thrive with us, you need to have outstanding communication abilities and feel comfortable reaching out to peers, product leaders, and partners for information and assistance. You should be courageous and speak up when you need something, or to support a peer, or when things aren’t on track for any reason. You can accept, if not enjoy the challenges of working on complex enterprise software that is used by experts in their field. Ultimately, you enjoy the work you do and appreciate the work others do to make our users’ lives a little bit easier every day.

What You’ll Do

  • Help enable UX value and human-centered culture across the organization and support the vision and strategic growth plan for the business
  • Lead a UX advocacy program across the organization by seeing through its execution, engagement, adoption and measuring its success.
  • Manage integration of internal and external product management teams while building a UX process within the Agile framework including tracking progress and holding regular check-ins
  • Build relationship with product designers, product managers and engineers and consolidate findings and raise their concerns in effective manner
  • Partner with product managers and their team leaders to identify opportunities to improve the design process and iterate on them
  • Identify the UX Team’s needs with regards to processes, design and research tools, documentation, asset management in scaling the team
  • Support UX Team in prioritizing, enabling and troubleshooting projects and/or when issues arise.
  • Be the liaison with Business Operations organization for corporate app maintenance, alignment and/or issues.
  • Foster a caring, collaborative and mutually supportive work culture that believes in continuous improvement

Who You Are

  • Demonstrated experience in project management and leadership in complex cross-functional teams and projects in B2B
  • Able to think strategically, but stay on top of tactical execution
  • Exceptional presentation and communication skills with both internal and external audiences
  • Possess strong analytical skills, data-driven, and have a passion for human-centric problem solving
  • Well-organized, with high attention to detail and the ability to prioritize
  • Ability to synthesize complex ecosystems’ activities into to-the-point useful insights
  • Self-starter, able to work both independently and collaboratively within a team as projects need.
  • Strong understanding of visual interface design and interaction design

Where: This role can be performed remotely.

Our Benefits

Collaborative Culture | Flexible Hours | Growth Opportunities

Day 1 Health Insurance Coverage | Open PTO

Does Insurity sound like the right place for you? Send us your application and a cover letter highlighting what sets you apart from the nice-to-haves and makes you a must-have for our team!

Thank you for your interest in Insurity! Please understand that due to the volume of applicants we receive, only selected candidates will be contacted.

Insurity is proud to be an Equal Opportunity Employer

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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