Want to work for a mission-driven company that changes the way healthcare is accessed in the United States? Amino empowers patients to evaluate their healthcare options and make smart decisions about their care. Our digital healthcare guidance platform provides a fast, easy way to search for providers, book appointments, and access health benefits. By guiding patients to high-value care, we save employers and their employees time and money.
Amino is looking for a proven Customer Success Manager to manage a set of accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. This person will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted advisor.For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly have a significant impact.
Your skills and experience
We are a small team who believes that success is a group activity. You should expect to learn from everyone at Amino, and be excited to share your knowledge. You will play a big part in influencing the shape of the product and be empowered to provide your thoughts and ideas.
We believe in collaboration, respect, and curiosity. We believe in having a growth mindset, and have a passion for solving problems that have never been faced before. Everyone’s input is valued, be it about code, data models, business models, or product ideas.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We know the reputation and track record that the tech industry has, and work hard to be exceptional in this regard.
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