Creative Account Manager

Fantastic opportunity for a Creative Account Manager! Our client is seeking a Creative Account Manager for a fully remote, contract position. For this role, you’ll be developing and fostering strong relationships with core internal clients while liaising with cross-functional internal teams to improve the entire client experience. You’ll participate in internal client business and strategy sessions and partner with them to develop innovative, creative solutions. You’ll effectively interact with internal client groups at all levels of the organization to negotiate appropriate creative support and services.

Creative Account Manager Responsibilities:

• Build trusted advisor relationships, serve as the lead point of contact and manage expectations with key internal clients.
• Develop new business, identify areas of improvement with existing business and expand the delivery of cross-functional services.
• Gain insight and knowledge into the internal client’s business challenges, strategies, long-term vision and competitive landscape, you’ll develop an account strategy to exceed their expectations.
• Analyze metric reports, facilitate account meetings to review team performance and drive execution of the account plan with your internal clients.

Creative Account Manager Requirements:

• Bachelor’s degree in a creative, marketing, marketing communications or related field or equivalent training and work experience
• 10-plus years of account support experience specifically concept to implementation management of marcom projects across a variety of disciplines in a fast paced, matrixed agency or in-house environment
• Excellent account service skills with the ability to identify and communicate complex solutions
• Experience with influencing and successful relationship building with clients
• Demonstrated business acumen and strategic thinking skills
• Sound presentation skills in person and in a virtual environment
• Experience working in a collaborative team environment
• Strong understanding of project management concepts and lifecycle with the ability to effectively assemble virtual teams for complex projects
• Self-motivation with proven ability to manage multiple tasks, demonstrate a sense of urgency and thrive in a results-driven environment
• Strong organizational and analytical skills with keen attention to detail and adherence to deadlines
• People management experience in a creative environment
• Proficient in Microsoft Office, Teams, account management tools (CRM) and PC environment