This role will directly support the day to day operations of the CX team, via scheduling, executing staffing strategy, and ongoing team communication. They’ll be a key thought partner with the CX Ops Manager on process improvement projects, and support the broader CX team through providing timely performance metrics reporting and analysis.
The ideal candidate is eager to help us expand our brand, and to create a unique customer experience that far exceeds the uninspired, traditional furniture buying process. We are a fast-growing start-up reinventing the way people shop for custom furniture (beginning with sofas).
We encourage you to apply even if you don’t meet all the outlined requirements. We love meeting talented individuals who are excited about our brand and eager to grow in a startup environment.
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