Head of Product

Pixel Union and Out of the Sandbox are leading designers of premium themes and apps for the Shopify ecommerce platform. We’re focused on helping our merchants — entrepreneurs, innovators, brands, and businesses large and small — succeed by providing them with the world’s best digital products, backed by exceptional customer support.

About the role:

We are looking for a Head of Product to join our Themes team. As Head of Product, you ensure that we continue to meet the needs of our thousands of existing merchants while also positioning our catalogue to anticipate the evolving demands of the dynamic e-commerce industry. You are responsible for leading our product team, our theme catalogue’s vision, and championing our product strategy. This role demands a unique mix of creativity, UX & technical acumen, and business sense to shape our existing products and pitch new ones. You have proven design skills, seasoned experience in e-commerce, a habit of developing new ideas, and strength in effectively communicating strategy to internal teams and partners. You love to inspire and grow the team through all aspects of the product life cycle, and take responsibility for promoting internal product disciplines and leadership.

You’ll be:

• Collaborating with designers, product managers, developers, and stakeholders to develop, position, and ship amazing products
• Leading & supporting the team in managing products through their full product life cycle, including: launch planning, commercialization, and end of life decisions
• Leading the shaping of product visions and strategies in partnership with stakeholders
• Defining product outcomes, objectives, features, capabilities, and key metrics
• Developing, evangelizing, and delivering on product roadmaps that achieve business & product objectives
• Building and maintaining productive relationships with all stakeholders and internal project teams, setting direction for the team and keeping everyone focused on solving the right problem through an outcome-driven approach
• Collaborating with the Head of Development on process, finding ways to unlock the delivery team’s creativity and hit targets.
• Aligning teams around product strategy through open conversation, high-quality written briefs, and presentations.
• Working with leadership on product contribution budget development, tracking, and accountability
• Rolling up your sleeves, getting in the work, and providing guidance to several project teams simultaneously
• Assisting in operational needs of the product group including staffing, scoping, and mentorship of product managers

Requirements

• Well versed in e-commerce trends, having spent years at an e-commerce agency, e-commerce platform, professional services firm, or inhouse at a mid-to-large online merchant
• Established design acumen with demonstrated body of design work and the ability to translate UX, technical, and design concepts into clear merchant and business values
• At least 2 years leading product design and/or product management teams
• Previous experience successfully shipping & managing a portfolio of at least 2 products
• Enthusiasm about e-commerce and entrepreneurship
• Excellent verbal and written communication skills with demonstrated experience fostering an engaged team

Benefits

We are a company built on creativity, teamwork, and employee well-being. We trust our team members and encourage them to design their work schedules so that they can get the most out of their day. We value challenging ourselves and others to ask questions that uncover better solutions for the future, and we get joy from being around fun, communication-focused folks who want to make a difference at their work!

Some of our perks include:

• Competitive base salary
• Opportunity for growth as the company grows
• Exposure and learning across teams and services
• Health benefits and RRSP matching
• Company-sponsored health & wellness allowance
• Generous vacation policy
• Flexible work schedule and remote-first culture and systems

We bring passion and energy to our work, and believe that work should be rewarding, interesting, and come at a sustainable pace. Our team members can be found across Canada, and the U.S., and are well-adapted to working from home and the remote lifestyle. As long as you have a strong internet connection, you’ll be all set to join this dynamic team!

We thank all who show interest. Only those shortlisted will be contacted.