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At Sellics, the success of our customers resides at the center of our growth strategy. Our software is used on a daily basis by thousands of Amazon sellers & agencies worldwide who depend on our advertising analytics & automation capabilities to build and grow their businesses in a very competitive environment. As Vice President of Customer Success, you will be responsible for the entirety of our post-sales operations, leading one of the largest & most highly regarded departments in the company and making sure that our customers consistently realize their advertising objectives. You will play a pivotal role in defining our customer journey together with our product teams and have a seat at the table with the C-suite, reporting on business outcomes as well as contributing to our long-term strategy.
In this role, you will:
Essential Skills
Why should you join Sellics? We offer:
Sellics is revolutionizing commerce, starting with the worldβs biggest online marketplace:Β Amazon.Β From starting as a group of friends with targeted business insights and under β¬2,000 in self-invested startup capital, weβve transformed into the force we are today: a quickly-growing, funded Scale-Up company providing data-driven and Ai-powered B2B SaaS solutions to help brands and agencies across the world be successful on Amazon.
The secret to our success is our team, a group of more than 100 highly-engaged, brilliant, dynamic employees from over 25 countries, spread out across our offices in Berlin, New York City and various remote locations. Weβre a pack of people who care about each other, the values we live by, and the success story weβre all helping to write. But donβt just take our word for itβ¦Β hereβs what our teammates themselves (and other candidates!) have written about us on Glassdoor.Β And, check out this video for even more of a sneak peek of life at Sellics!
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Sellics is hiring a remote VP Customer Success from Anywhere π
This is a Full Time role.