Sales Support Representative

Remote from
Job function
Sales
Job type
Full Time,
Job posted
Apply before
12 Dec 2023
Industry
Wholesale

About Ferguson Enterprises

Ferguson's services & programs are tailored to your business needs

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

Ferguson is currently seeking an individual to fill an immediate need for a Sales Support Representative. This role is Remote or Hybrid in accordance with company policy.

Schedule: M-F 11:00am – 8:00pm EST (schedule may vary depending on candidate’s location/time zone).

Pay Rate: Starting at $18.71/hr.

Responsibilities

  • Work together with Sales associates to support customer needs by determining the best products and solutions.
  • Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
  • Coordinate deliveries on behalf of customers.
  • Answer sales calls for general information, addressing and resolving customer concerns or questions.
  • Ability to effectively use customer relationship management (CRM) system and phone system.

Qualifications

  • Prior sales and/or customer service experience is preferred.
  • Exhibit strong skills for sales, including the ability to upsell.
  • Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
  • Ability to react well in a fast-paced environment & follow through on commitments.
  • Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
  • General digital literacy including Microsoft Office.
  • Ability to quickly learn product knowledge and processes.

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

Pay Range:

Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

$18.71 – $29.92

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Apply now >

Personalised job alerts

Set up personalised e-mail alerts about similar remote jobs

Report jobShare

How to apply

Did you apply? Let us know, and we’ll help you track your application.

See a few more

Similar remote jobs in Sales

Job Search Safety Tips

Here are some tips to help you search and apply for jobs safely:
Watch out for suspicious jobs Don't apply for jobs that offer high pay for little work or offer to hire you without an interview. Read more ›
Check the employer's profile Make sure you're applying for a trustworthy job by visiting the employer's profile and learning more about them. Read more ›
Protect your information Don't share personal details like your bank account or government-issued ID on suspicious websites or messengers. Read more ›
Report jobs that feel unsafe If you see a job that seems misleading, inappropriate or discriminatory, report it for going against our policies and we'll review it.

Share this job

FAQ

What position is Ferguson Enterprises hiring for?

Ferguson Enterprises is hiring a remote Sales Support Representative from

What type of employment does Ferguson Enterprises offer?

This is a Full Time role.

Jobicy+ Subscription

Jobicy+

Exclusive, experimental and pre-release features

Free

USD $0/month

For people just getting started

Unlimited applies, interactions, and searches
Access on web and mobile apps
Access to additional tools like Bookmarks, Job Alerts, Applications and more

Plus

USD $8/month

Everything in Free, and:

Ad-Free experience
Direct messaging with Recruiters
Personal career consultant
Go to account ›