Deepgram is a foundational AI company building state of the art, production-ready AI models that streamline human-computer interaction and amplify productivity. By enabling seamless communication between humans and machines, we believe we can harness the untapped potential of AI and help pave the way for a more productive future. We passionately believe in the potential of audio data to transform lives, businesses, and interactions across the globe – which is why Deepgram is trusted by well-respected companies like NASA, Twilio, Auth0, and Spotify to push the boundaries of what is possible in voice technology!
Deepgram is looking to hire a Forward Deployed Engineer to support our customers, prospects, and community by delivering world-class deep learning solutions and using state-of-the-art A.I. techniques to automate support, where applicable . You will work closely with the other engineers, researchers, and our go-to-market teams to identify technologies, integrations, and workflows to streamline the support experience. Your work will help identify and solve fundamental customer issues by building automated solutions. By interacting with prospective and signed customers and support tickets directly, you’ll be able to create new training data and vet your automation tooling. You will triage immediate issues, problem-solve subtle and evasive bugs, and make product improvements to our production codebase to enhance the customer experience. You will be energized to engineer and build novel solutions to solve customer hurdles, advise on integration best practices and caveats, leverage technology to drive business value, and dive into a highly technical codebase.
Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you’re looking to work on cutting-edge technology and make a significant impact in the AI industry, we’d love to hear from you!
Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.
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