Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.
We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.
We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.
At Medallia, we hire the whole person.
Medallia is looking for a Director of Product Design to manage a team and lead design strategy across Medallia’s portfolio of Products. Over the last 10 years, Medallia has evolved from a single product company to a portfolio of 10+ product lines, including several which came to Medallia through acquisitions. As Director of Product Design, you will manage the balance between individual brand identity for each pillar, while also ensuring a high level of consistency and cohesion across all Medallia products. From time to time you will put your product hat on to help drive innovation through integrations across our portfolio to maximize our competitive differentiation. You will be directly responsible for the quality and output of our portfolio design team and have a high level of visibility from our product executives and C-Suite.
Role and Responsibilities
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