Sr. Product Designer

Full Time
Opening date
Closing date
21 Jan 2022

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we’re on the 2020 list of FORTUNE World’s Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Job Description


We are looking for a Sr. UX Designer who has a passion for creating incredible experiences, with an eye for detail and a blend of creative and UX skills. In this role, you will design simple, user-centric experiences that drive sustainable growth and engagement of ServiceNow user base. You will be the be part of the growth and acquisition team, contributing to our growth strategy in close partnership with PMs, engineers, data analysts, and UX researchers. This growth team is responsible for accelerating the customer journey with a cohesive end-to-end experience, propelling ServiceNow into its next phase of growth. Your team will develop a comprehensive strategy for growing our customer base to optimize how customers enter and move through our funnel. You’ll experiment with, merchandise products for, and ultimately scale successful growth loops for these customers.

What you’ll do:

  • Develop and deliver work from initial concepts and wireframes to pixel-perfect designs
  • Play a key role in creative brainstorming on a wide range of digital experiences
  • Partner with our internal team and stakeholders to support launches, new initiatives, and ongoing site enhancements
  • Champion mobile-first, consumer-centered design across all platforms
  • Design for global audiences, considering localization and translation
  • Inspire and push the team to continually raise the bar and deliver world-class experiences
  • Sell your vision and creative solutions by sharing your work and presenting cross-functionally while being able to precisely articulate design rationale
  • Contribute and help develop a best-in-class design system for
  • Partner with the research team to develop an understanding of the customer and validate design choices before and after development
  • Create interactive prototypes and micro animations that communicate and delight
  • Partner with developers to deliver experiences with a seamless fit and finish


To be successful in this role you have:

  • 5+ years of experience designing for large and notable websites
  • Fluent in digital design & marketing, preferable with a background in marketing/comms
  • Strong hybrid skillset in both visual design and UX
  • Expert in designing across multiple devices from mobile, tablet, and desktop.
  • Expert in design and prototyping tools (Sketch, Figma, XD, Illustrator, Principle, Invision, etc.)
  • Experience in sharing ideas and presenting solutions to senior management
  • Experience working in a fast-paced, iterative design process
  • Incredible eye for detail and obsessively meticulous
  • Bachelor’s degree in related field or equivalent professional experience.
  • A portfolio demonstrating clean, inspired work
  • Ability to work independently, thrive in ambiguity, and take initiative to solve problem
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