Technical Editor

Hires remotely
Anywhere 🌎
Full Time
Opening date
Closing date
21 Jan 2022

GitHub is looking for a Technical Editor to join the Customer Evidence team and bring technically complex subject matter to life through the voice of GitHub’s 65+ Million customers. You should have a strong understanding of the software development lifecycle, modern software delivery through DevOps and be able to articulate the challenges that enterprise software teams encounter.

The ideal candidate will strive to have expert knowledge of GitHub’s product capabilities, and be able to distill highly technical concepts, processes, and workflows into engaging, SEO-optimized, general and technical content for our customers.


  • Bring technical rigor to customer interviews in partnership with the broader customer evidence team, solutions engineers, customer success managers etc. in order to develop how-to and best practice content for practitioners.
  • Distill highly technical concepts, processes, and workflows into engaging, SEO-optimized, solutions-based articles and stories.
  • Partner with cross-functional stakeholders and the broader Customer Evidence team to prototype and launch new enterprise content types to meet the evolving needs of the revenue organization.
  • Identify and prototype new storytelling modalities to infuse the voice of our Superfan customers in a way that differentiates GitHub from other vendor testimonials.
  • Support requests for customer narratives for internal and external events.
  • Regularly assess the performance/impact of the content we publish and look for innovative techniques for storytelling.
  • Leverage interview materials such as written transcripts or recordings to produce compelling content that illustrates our customers’ success and the strength of GitHub’s platform, products, and features.
  • Help oversee and copy-edit contractor writing resources ensure content meets the highest quality standards for our enterprise audience with an eye on SEO, value proposition positioning, clarity, accuracy.
  • Follow GitHub’s established style guides and contribute to its ongoing development


  • 7+ years of experience translating technical topics into relatable, engaging, and informative customer narratives that drive conversion and upsell.
  • Deep and proven understanding of modern software development practices and concepts.
  • Experience working in an engineering/developer-centric culture and writing for a developer audience.

Who We Are:

GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the world’s most important technologies. We foster a collaborative community that can come together—as individuals and in teams—to create the future of software and make a difference in the world.

Leadership Principles:

Customer Obsessed – Trust by Default – Ship to Learn – Own the Outcome – Growth Mindset – Global Product, Global Team – Anything is Possible – Practice Kindness

Why You Should Join:

At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We’ve designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here:

We are also committed to keeping Hubbers healthy, motivated, focused and creative. We’ve designed our top-notch benefits program with these goals in mind. In a nutshell, we’ve built a place where we truly love working, we think you will too.

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!

Please note that benefits vary by country. If you have any questions, please don’t hesitate to ask your Talent Partner.

Report job · Embed widget

How to apply

Personalised job alerts

Set up personalised e-mail alerts about similar jobs.

See a few more

Related jobs in Writing & Content Creation

Report this job

The employer won't know who reported this job. Contact your local law enforcement for immediate help if someone is in danger or the victim of a scam.
All Job Ads are subject to Jobicy's Job Posting Policies. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by Jobicy. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Job Widget Code

Place this code wherever you want the widget to appear on your page.

<script src="//" async></script>

Job Search Safety Tips

Here are some tips to help you search and apply for jobs safely:
Watch out for suspicious jobs Don't apply for jobs that offer high pay for little work or offer to hire you without an interview.
Check the employer's profile Make sure you're applying for a trustworthy job by visiting the employer's profile and learning more about them.
Protect your information Don't share personal details like your bank account or government-issued ID on suspicious websites or messengers.
Report jobs that feel unsafe If you see a job that seems misleading, inappropriate or discriminatory, report it for going against our policies and we'll review it.

Share this job