Associate Business Consultant

Hires remotely
Type
Full Time
Opening date
Closing date
25 Jan 2022
Views
91

As an Associate Business Consultant, you will act as a business analyst, determining client’s issues and requirements that can be solved with Adaptavist’s products and services. You will understand the capability of multiple toolsets to recommend a solution, which best fits the client’s needs. You will also have an opportunity to develop and implement process improvements, utilizing both technology and change management principles to support the client’s requirements.

What you’ll be doing

  • Deliver early-stage customer engagements (e.g. Discovery) to identify the clients drivers to inform a solution recommendation
  • Elicit and document client pain points and requirements through the use of stakeholder interviews and workshops
  • Collaborate with consultants to design and plan the implementation of recommended solutions
  • Guide clients to making an informed decision to best suit their needs in line with their requirements and constraints
  • Advise clients on best practices for applications in the tools offered as part of (AIS) included tools, but not limited to Aha!, Trello, Monday.com, Slack, Temporall, PlanDek
  • Leverage a variety of project and change management methodologies in relation to the IT industry to support the client’s overall change process
  • Provide clients with means of measuring and monitoring impacts of recommended solutions
  • Create and deliver comprehensive engagement reports that document findings, recommendations, and proposed solutions and estimations for implementation
  • Provide front-end configuration and administration and overall understanding of the tools to support client configuration
  • Deliver application demos to a variety of stakeholders for clients in various stages of product adoption
  • Balance time commitments for multiple complex projects and deliverables simultaneously
  • Act as a client contact and professionally communicate with engagement stakeholders

What we’re looking for

  • Knowledge of various working practices (Agile / ITSM / ESM / Traditional Project Management Methodologies) and how to apply them
  • Demonstrable experience managing change in a technical environment
  • Strong domain knowledge of the tools suite Adaptavist currently offers
  • Exceptional written and verbal communication skills, with an ability to tailor communication style to stakeholders at all levels of an organization
  • Ability to translate technical information for a non-technical audience, and vice versa
  • Strong emotional intelligence and interpersonal skills working with clients and colleagues
  • Excellent interpersonal, influencing skills, interacting appropriately with technical and business resources
  • Capable of self-organizing and prioritizing personal workload

A few nice to haves

  • Drive and aptitude to manage a broad range of responsibilities
  • Self-starting, strongly ambitious and tenacious: willing to go the extra mile
  • Experience within a fast-paced, fast-growth environment
  • Project management experience / Scrum Master
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