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Highly experienced Customer Service Associate with over 2 years of experience in a call center as well as additional experience in retail. I highly prefer a telecommute chat agent position. Strong attention to detail with a demonstrated ability to work under limited supervision while ensuring customer satisfaction. Experience in upselling to increase sales & customer awareness of products. Outstanding communication skills with a detail-oriented mindset.
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Cutting & cleaning of raw meat for Asian grocery store. Also meat stocking & sanitation.
Lost job due to Covid.
Phone sales of lead generation software for realtors, insurance agents, business owners and other sales professionals. Responsibilities included creating Facebook ad campaigns and sales funnels/web pages to attract business professionals. Utilized strong phone communication skills to recruit other agents and direct them to web page funnels for lead qualification vetting.
Utilized strong face to face communication skills to carry out product consultation, tasting, and upselling of high-end olive oil and balsamic vinegar. Demonstrated multi-tasking abilities by performing opening/closing duties, inventory, cashier, cleaning, and stocking duties.
Performed customer service, stocking, cart retrieval, bagging of groceries and cleaning duties.
Upselling of tea-related merchandise on sales and floor/cashier duties for busy Christmas season.
Order entry duties. Demonstrated strong phone communication and problem solving skills by successfully resolving customer service issues. Performed upselling to increase sales and create customer awareness of products. Utilized strong organizational skills to accurately carry our order entry duties and track and maintain pending open orders
Prepared digital files for B/W & Color technical manuals, scanning documents & microfilm, shipping.