Marketing Specialist

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Contract, Full Time, Part Time, Temporary, Volunteer,
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About me

I am a highly efficient, innovative, and meticulous marketing manager with extensive experience in supporting other departments by reviewing, developing, defining the overall marketing strategy. Can relate well with people at all levels and has the flexibility of working well as part of a team or individually. Comfortable working in a fast-paced, hands-on, growth orientated work environment and possessing a proven ability to ensure that brand messages, standards and communications are understood and implemented effectively.


Professional area

Admin & Virtual AssistantCustomer SupportManagement & OperationsMarketingSalesTeacher & CoachWriting & Content Creation


Skills

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Education

2009/2012 BSc Marketing at Ghana Institute of Management and Public Administration (GIMPA)

2004/2005 LCCI Level 3 Group Diploma in Marketing at Ghana School of Marketing of CIMG


Experience

2014/2021 Marketing Manager at Pergah Transport Ltd (PTL)

Duties:
• Business development.
• Negotiating and managing contracts.
• Overseeing the company’s marketing budget.
• Preparing online and print marketing campaigns.
• Responding to pre-qualification questionnaires and tenders.
• Overall responsibility for brand management and corporate identity.
• Managing and improving lead generation campaigns, measuring results etc.
• Developing the marketing strategy for the company in line with company
objectives.
• Maintaining effective and internal communications to ensure that all relevant
company functions are abreast with the marketing unit objectives.

Selected accomplishment:

1. Companies that awarded us a contract for the provision of transport services during my tenure are,

· Newmont Gold Ghana Limited (NGGL)

· General Society of Surveillance (SGS)

· Allterrain Services Ghana Ltd. (ATS)

· Tullow Ghana Limited (TGL)

· Construtora Queiroz Galvão

· Multichoice Ghana Limited

· Unilever Ghana Limited

· Hess Ghana Exploration

· Olam Ghana Limited

· Transmed Ghana

· Shell Ghana

2. As a member of the Environment, Health and Safety (EHS) Management Committee, I contributed to the planning and implementation of EHS Management Systems

3. Implemented new policies for the company’s operations

4. Facilitated in the formulation of policies

5. Implemented online campaigns

6. Increase revenue


2012/2014 Communications Coordinator at AGY AMBALA GROUP

Duties:
• Ensured and maintained positive relationship with the media and clients.
• Implement communications programs that promoted products and services.
• Tracking the effectiveness of communication through engagement at all
levels.
• Prepared presentation for consumers regarding company products and
services.


2009/2012 Technical Support Executive for Data Services at MTN Ghana

Duties:
• Data activation for customers.
• Management of key accounts.
• Solving data challenges faced by customers.
• Creating product awareness and knowledge for customers.
• Sales of internet products and market analysis of data services.
• Coordination of data activities with the Customer Care Department.
• Responsible for Internet configuration of modems, blackberry provisions,
wireless routers and cell phones.


2008/2009 Call Center Representative at MTN Ghana

Duties:
• Data activation for customers.
• Management of key accounts.
• Solving data challenges faced by customers.
• Creating product awareness and knowledge for customers.
• Sales of internet products and market analysis of data services.
• Coordination of data activities with the Customer Care Department.
• Responsible for Internet configuration of modems, blackberry provisions,
wireless routers and cell phones.


2007/2008 Date Entry Clerk at National Lotteries Authority (NLA)

Duties:
• Sorted winning coupons.
• Processed applications into required electronic format.
• Maintained a complete activity logs and prepared reports.


2007/2007 Telesales Executive at Platinum Technologies Co. Ltd.

Duties:
• Prospected for potential customers.
• Dealing with and solving customer challenges.
• Explained products, services and prices to customers.
• Contacted individuals on phone to solicit sales for products.


2007/2007 Customer Service Representative  at Rising Data Solutions

Duties:
• Ensured quality controls.
• Transcribed audio files into text.
• Investigated customer problems and provided speedy resolutions.



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