Customer Service/Data Entry

United States
Rate, USD
$15 / hour
Work schedule
Contract, Full Time, Part Time, Temporary,
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About me

Homeschooling parent of two looking to return to the workforce. Hardworking, self-motivated critical thinker with years of experience assisting customers. Skilled at using technology, with quick and accurate data entry capabilities.

Professional area


Administrative DutiesCritical ThinkingData EntryMicrosoft OfficeProblem Resolution


Graduated 2014 Bachelors of Applied and Technical Studies at Ohio University
Graduated 2010 Associate's degree: Website Design at Sinclair Community College
Graduated 2010 Associate's degree: Computer Programming at Sinclair Community College


08/2012 to current Homeschool Educator at Self-employed

– Adapted teaching methods and instructional materials to meet students’ varying needs and interests while still adhering to state testing requirements.
– Communicated with staff members and teachers to design comprehensive and individualized plans to optimize student education.
– Utilized educational software to meet curriculum requirements as well as enhance learning.
– Graded homework, quizzes, classwork and exams to report on progress of student achievements.

04/2006 to 08/2012 Customer Service Lead at Crown Packaging

– Assisted customer service manager with complaints and issues during times of department short staffing.
– Resolved customer service issues using company processes and policies and provided updates to customers.
– Reviewed associate performance to identify training needs.
– Created and updated ISO information as necessary.
– Entered and processed customer orders to be sent and processed by manufacturing floor.
– Updated databases as needed to pull correct information.

Recommend this specialist

Recommend this specialist