Customer Service

Location
United States
Rate, USD
Undisclosed
Work schedule
Part Time,
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About me

I have a wide variety of jobs in my background, and each one I’ve been able to learn new skills that I apply to my everyday life and new employment opportunities. I am enthusiastic with each new experience, and most importantly professional and efficient in each new task. Im extremely empathetic person and that gives me the ability to understand each and every client i work with. I recently graduated from Santa Rosa Jr college. My biggest motivator in my life is to be able to help people in anyway that I can.



Skills

CompassionateDependableFast learner


Education

2013-2021 Associates degree in Health Sciences and environmental sciences at Santa Rosa Jr. College

I have show years of dedicated to my education, although it’s A different route then most. I paid for my education myself resulting always working full time to pay my way through. This showed me how mentally strong I am.


Experience

07/2022-06/2022 Back Office Coordinator/Sterilizer at Petaluma Smiles, Bob Koenitzer: Petaluma, Ca

Was incharge of sterilization of all dental trays
Worked with a third party dental supply companies on a daily biases to keep the office stocked.
Multitasked with my daily tasks, weekly and monthly tasks.
Fabricated crowns for patients
Communicated with both front office and back office to assist them in fluid productivity
Created a detailed daily, weekly, and monthly job task list.

02/2020-08/2020 Sales associate at BevMo

Stocked, replenished, and organized inventory with accuracy and effinency.
Was incharge of receiving large deliveries, itemizing them and instruction the other team to stock the sales floor
Provided outstanding customer service, by going above and beyond to get them the product they needed

08/2017 to 3/2019 Customer service manager at Fit N Furry Pet Resort & Training Center – Petaluma, CA

Worked a Multi-line phone system: Taking messages and scheduling appointments for different department.
Worked directly with four departments to achieve highly satisfied feedback from clients.
Delegated daily and weekly tasks to employees in my department, and held weekly meetings for areas of improvement.
Reviewed resumes, conducted phone interviews and personal interviews for the Reception position
Kept reception area clean and neat to give visitors a positive impression of the company.
Answered inquiries and addressed, resolved escalated issues to ensure client satisfaction.
Handled interpersonal client issues
Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.


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