Virtual Assistant / Web developer

Rate, USD
$6 / hour
Work schedule
Full Time,
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About me

Hi, I’m Juan Paolo, a Friendly and professional customer service specialist with extensive experience resolving escalated customer complaints and issues. Strong interpersonal skills are proven through customer satisfaction and peer recognition awards. Creative problem solver who built a new customer retention program that increased customer loyalty by 20%. I’m super knowledgeable, creative, and intelligent. I’m at the cutting edge of my field and I’m quite skilled in all things business-related.

Professional area


Admin AssistantAmazonEbayReal EstateSales RepSocial Media


2003-2005 Computer Science (Graduated) at AICS (Asian Institute of Computer Studies)


May 2008 – May 2012 Data Analyst at American Data Exchange Corporation (ADEC)

February 2013 – June 2015 Sales Representative at Convergys Philippines Corp.(Concentrix)

Sept 2015 - Feb 2016 Customer support at Xerox Business Services Philippines, Inc.
June 2016 - Jan 2018 Customer support at ANZ International (Wyoming, Michigan)
Jan 2018 - March 2022 Virtual Assistant at Ebay UK and Amazon UK and Big commerce UK for office supplies (B2B account)
April - October 2022 Virtual Assistant/Socmed at Eliteinsure

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