Customer Care Specialist

Location
Rate, USD
Undisclosed
Work schedule
Full Time,
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About me

Hi,

My name is Olga, I am from Poland and I am an enthusiastic and motivated individua. English language has been dominating during my career. I used to work in the United States and in the United Kingdom. I am interested in customer care, translation and teaching English. What I am looking for in my professional life is satisfaction, enjoyment and development. I have excellent communication skills and I am a team player.

Currently looking for a remote oportunity in customer service, administration work, teaching English or English/Polish translation.


Professional area

Admin & Virtual AssistantCustomer SupportFinance & AccountingTeacher & Coach


Skills

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Education

10/2018-07/2021 Bachelor's Degree in English Studies at University of Zielona Gora

Specialization: translation.


Experience

12/2021-currently Customer Service Agent at Expondo

As a customer care representative I am responsible for handling e-mail and phone communication from customers. My tasks include: answering questions about products, solving customers’ claims in the best way possible , ensuring that customers have positive experience and that thei r issues are resolved. My tasks also include co working among the team as well as communicating with other departments. The role requires ability to multitask, quick decision-making and assuring customers’ positive experience.


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