Customer/ Tech Support Specialist

I’m an English major from one of the top universities here in the Philippines looking for work in a company that pushes the limits of my talents! I’ve worked for a role in one of the most prestigious and high-paying BPO companies here in the Philippines. I do reassure you that I have complete mastery over the language, be it through oral or written mediums. I’ve been a consistent goal-hitter at my past job, often being a contender for top agent, and I’ve acted as a team leader during my stay there. I also have experience with various administrative situations due to my gig work as a virtual assistant for an Australian finance firm! Please do feel free to reach out if you have any questions for me as my lines are open 24/7. I can also reassure you that I am very much proficient with a wide range of systems such as Jira, Salesforce, Zendesk, Intercom, Hubspot, Trello, Asana and close.io. I’ve had lots of experience being the go-to person when creating and maintaining help articles because of my expertise in writing! I’m looking forward to talking to you soon!