Customer Service

Rate, USD
$15 / hour
Work schedule
Full Time,
Available for hire
Hire me

Hire me

Unlimited access to the resume database is available in
"Five" and "Ten" job packages.

About me

Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with detail-oriented, master product knowledge, and bring a great relationship with customers.

Professional area


AdminAdministrative TasksClient SupportCRMCustomer and Client SupportCustomer CareCustomer ServiceCustomer SuccessCustomer SupportData EntryEnglish languageIT HelpdeskMicrosoft OfficeOperations ManagementPatienceZendeskZoom


2017 Bachelor at Universitas Sebelas Maret

(Not finished)


October 4th 2021-Now Customer Support at Ginee Indonesia

Handled incoming Whatsapp and understand every issue of customers as needed
Respond efficiently and accurately to customers, explain and provide guidance of possible solutions
Do personal project to improve knowledge regarding the platform

February 2021-September 2021 Customer Service at Gomaid Indonesia

Handled incoming Whatsapp, live chat, and phone calls from customers and job seekers
Interacted as a mediator between the customer and the job seeker during the interview
Create content for Facebook and Instagram to engage customers and job seekers

March 2020 - January 2021 Customer Service at Innology Solution Global

Answering calls from customers to identify their needs, complaints or other issues
Research every issue and clarify information with customers as needed
Explain and provide guidance on possible solutions to customers efficiently and accurately
Work on administrative tasks

August 2019-February 2020 Personal Assistant at International Global Network

Answered incoming Whatsapp messages, live chats, and phone calls
Collect Data from clients for Digital Acquisitions Dept
Create Email Blast content for AWMUN and BAIMUN project
Research for after-sales data

Recommend this specialist

Recommend this specialist