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Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with detail-oriented, master product knowledge, and bring a great relationship with customers.
(Not finished)
Handled incoming Whatsapp and understand every issue of customers as needed
Respond efficiently and accurately to customers, explain and provide guidance of possible solutions
Do personal project to improve knowledge regarding the platform
Handled incoming Whatsapp, live chat, and phone calls from customers and job seekers
Interacted as a mediator between the customer and the job seeker during the interview
Create content for Facebook and Instagram to engage customers and job seekers
Answering calls from customers to identify their needs, complaints or other issues
Research every issue and clarify information with customers as needed
Explain and provide guidance on possible solutions to customers efficiently and accurately
Work on administrative tasks
Answered incoming Whatsapp messages, live chats, and phone calls
Collect Data from clients for Digital Acquisitions Dept
Create Email Blast content for AWMUN and BAIMUN project
Research for after-sales data