Head of Customer Experience

– I lived and worked over 3,5 years in Dublin/Ireland.
– I am a verified Business and Personal Coach.
– My native languages are German and Turkish. I speak fluent English.
– I am a high qualified person with experiences in different fields and countries.
– The quality of the interactions with customers increased in every company I worked.
– At Indeed (Dublin) the CSAT score changed from 3,7 to 4,9 of 5,0 within a year for the German team.
– At ZEUS Scooters GmbH (Germany)/ Eco Urban Scooters (Ireland) my team had a CSAT score from over 95% of 100%.
– As a Customer Service Representative at Indeed (Dublin), I made the most profitable sale of 1,250,000 euros. This customer had spent only 50,000 euros in previous years.