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Results-oriented UX professional with 12+ years of experience. Passionate about leading design teams to create user-friendly experiences that exceed expectations. Leverage user insights for intuitive and thoughtful designs that solve real-world problems. Expert in end-to-end design and committed to user-centric processes for exceptional user experiences that drive business success.
Proven success in global technology companies including HCL America Solutions, Cognizant Technology Solutions, Tata Consultancy Services, and Reliance Jio Infocomm, the Indian telecommunications industry leader.
Extensive experience in developing B2B and B2C applications, SaaS-based enterprise applications, chatbots, dashboards, web, and mobile applications for iOS and Android platforms, with a strong focus on responsive web design.
(Leadership, Product Management, Team Management, Design Thinking)
– Led an inclusive, community-based nonprofit organization supporting UX designers worldwide, including students and professionals, in their career growth.
– Developed and implemented effective strategies to engage and manage a team of volunteers, ensuring smooth operations and optimal resource utilization.
– Organized and facilitated design challenges and events, providing designers with opportunities to showcase their skills, collaborate, gain hands-on experience, and foster a strong sense of community.
– Cultivated relationships with industry professionals, guest speakers, and sponsors to bring value-added content and resources to the community, enhancing the overall experience for members.
– Developed and delivered workshops and training sessions on various UX design topics, contributing to the professional development of community members and promoting continuous learning.
– Successfully managed all teams, including discord, HR, social media, event, and partnership teams, ensuring smooth coordination and effective teamwork.
– Collaborated with potential and current partners to maintain partnerships and plan future events, resulting in successful collaborations and enhanced community offerings.
– Led product strategy and community growth initiatives at IterateUX, contributing to the overall success and expansion of the organization.
(Leadership, Client Management, Product Management, Team Management, Design Thinking, Agile methodology, Design System)
– Led the user experience design for Verizon Rapid Response Retainer mobile application, exclusively for Verizon’s VTRAC (Verizon Threat Research Advisory Center) business customers.
– Collaborated effectively with stakeholders, developers, and fellow designers to identify and validate design hypotheses, addressing challenges and improving user experience.
– Managed design delivery in the business category in the Play Store, ensuring high-quality UI release for mobile that they adhere to the Verizon design system.
– Bridged the gap between engineering, design, and QA through collaboration, fostering targeted and innovative solution development.
– Conducted research plan, stakeholder interviews, user testing, and uncovered insights to continuously iterate on solutions for improved product effectiveness and delight for users.
– Worked on Genentech project, developing a decentralized clinical trial platform, testing patient engagement, virtual physician interactions, and data collection using wearable devices.
– Communicated and collaborated with multiple stakeholders on epic breakdowns, including epic titles, descriptions, preconditions, trigger events, user stories, task/workflow acceptance criteria, and assumptions.
– Created user flows and detailed task flows for multiple scenarios, transforming complex data and insights into visual displays for effective storytelling.
– Led a design team in creating high-fidelity UI design screens with flow diagrams, presenting solutions to stakeholders for approval.
– Partnered with product management and development leads as a design lead, setting product direction, validating design decisions, and delivering value to stakeholders and users.
– Formulated and promoted a larger User Experience strategy for NanoString project, involving cross-functional teams and senior stakeholders to adopt new processes and best practices for improved product quality requirements.
(Client Management, Product Management, Design Delivery, Design System)
– Created SaaS-based AI product for Cognizant, boosting productivity. Developed chatbot app to enhance application efficiency. Utilized agile methodology for iterative software development. Simplified data visualization through dashboard interface design.
– Created SharePoint application for global collaboration and data management, improving productivity for PepsiCo.
– Designed responsive web interface for Prudential’s PruXpress, enabling users to expand their business while adhering to design system.
– Developed mobile application for Abbott Promoters to gather potential customer data.
Collaborated with product leadership and cross-functional stakeholders to gather insights on use cases, business needs, and success metrics.
– Worked closely with developers to implement designs and validate features while adhering to design system.
(Stakeholder Management, Product Management, Design Delivery)
– Conducted requirement gathering for in-house application development in collaboration with stakeholders across Tata Consultancy Services.
– Implemented designs with engineering team, providing UI specifications and assets, validating features, and ensuring adherence to UI designs.
(Vendor Management, Design Delivery)
– Designed mobile applications for iOS and Android platforms, following design systems for visual design, wireframes, UI style guides, and UI crops.
– Collaborated with project managers, development team, UX team, and vendors to deliver high-quality products.
– Contributed to key projects such as JioNet, Jio Inbox, and Jio World.
(Client Management, Team Management, Leadership, Design Delivery)
– Started as a graphic designer and progressed to the role of team lead over 4 years, leading design teams for various design projects globally.
– Designed website, mobile app, and social media creatives for various industries.
As a leader, I built a dynamic and innovative design team, fostering a culture of creativity and collaboration.
– Worked with key clients such as Dell, Titan, Mumbai Indians, and Lifestyle Fashion.