Sr. DBA/Sr. Manager Tech Engineer

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English
Available for Hire
Yes
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About me

Willing to relocate internationally. Hands-on IT professional with over 25 years of experience. Passionate about mentoring peers and company to success.




Education

04/94-09/96 Computer/Security Specialist @ USAF
O8/92-03/94 Computer Science @ Umhb/Incarnate Word univ

Experience

04/2008-present Sr. Manager, Technical Support Engineer @ Jack Henry

April 2008 – Present
Sept 2019 – Present

β€’ Responsible for installations of JhaKnow and Cognos
β€’ Highly organized, as it is key to productivity
β€’ Design, review, and implement documentation
β€’ Created new Cognos installation guides easy to follow, using PowerShell for deployment
β€’ Created new JhaKnow and Cognos SQL scripts for quicker installations
β€’ Customer service is of the utmost importance
β€’ Collaborate with customers to provide a great experience
β€’ Mentor/train customers
β€’ Support financial institutions with Cognos and SSRS report writing
β€’ Mentor team:
– Created documentation for quality, quickness, and recovery warehousing products
– Disaster recovery
– Site transitions – by yearly
– Guide when asked on easier and more effective ways of troubleshooting
– Instructed training classes:

– Coding T-SQL for data manipulation
– SQL Server administration and development
– SSIS/SSRS
Sr. SQL Server DBA/DB Architect Manager
April 2008 – Sept 2019

β€’ Responsible for maintenance and support of 180 SQL Servers
β€’ Optimization for better performance
β€’ Always-On Availability Groups
β€’ Design, review, and implement server features
β€’ Backups and restores
β€’ Mentored developers/DBAs
β€’ Training in SQL coding, designing, optimizing
β€’ Lead DBA and DB Architect Agile teams
β€’ Architect database designs
β€’ Mentored/trained
β€’ Troubleshooting, analyzing, optimizing
– Created documentation for IPayBill payment product:

– SQL Server standards for applications
– Installation guide for SQL Server
– Disaster recovery steps

– Collaborator with auditors for PCI and PII compliance with both data and files, resulting in a score of 1, which is the highest ranking.
β€’ Enterprise Data Warehouse (EDW) Administrator (SQL Azure Warehouse)
– Facilitated peer reviews for SSIS packages (ETL) extract, transform and load between physical servers and cloud servers
– Deliver exceptional customer service to our internal and external clients
– Design/create reports (financial, customer, marketing)
– Guide Cognos Admins with SQL code for reporting.

08-2006/04- 2008 Sr. SQL Server DBA/Manager @ SHPS inc

Managed DBA Team
β€’ Created Documentation for SQL Server standards
β€’ Installation guide for SQL Server
– Disaster Recovery steps
– Feature and design specifications of SDLC
β€’ Collaborator with Auditors for PCI and PII compliance with both data and files
β€’ Lead Technical resource for assigned analysts throughout projects.
β€’ Spear headed new technology or development tools to remain abreast
of current technology.
β€’ Design, review and implement server features.
β€’ Guide Cognos Admins with SQL code for reporting.
β€’ Worked with Cognos Framework Manager
β€’ Installation of Cognos in single/multi-tenant environments
Sr. SQL Server DBA
β€’ Responsible for maintenance and support of 110 SQL Servers.
β€’ Optimization for better performance
β€’ Always-On Availability Groups
β€’ Design, review and implement server features.
β€’ Deliver exceptional customer service to our internal and external clients.
β€’ Design/Create reports (financial, customer, marketing)
β€’ Mentoring developers on how to troubleshoot, analyze, and correct their code.


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