Sr. DBA/Sr. Manager Tech Engineer

Location
United States
Rate, USD
Undisclosed
Work schedule
Full Time,
Links
Show
Available for hire
Yes
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About me

Willing to relocate internationally. Hands-on IT professional with over 25 years of experience. Passionate about mentoring peers and company to success.



Skills

AdministrationAgileAWSData AnalysisData AnalyticsDatabase ManagementDesignIBM CognosMicrosoft SQL ServerMS Power BIReportingSolution ArchitectureSQLTeam Management


Education

04/94-09/96 Computer/Security Specialist at USAF
O8/92-03/94 Computer Science at Umhb/Incarnate Word univ

Experience

04/2008-present Sr. Manager, Technical Support Engineer at Jack Henry

April 2008 – Present
Sept 2019 – Present

• Responsible for installations of JhaKnow and Cognos
• Highly organized, as it is key to productivity
• Design, review, and implement documentation
• Created new Cognos installation guides easy to follow, using PowerShell for deployment
• Created new JhaKnow and Cognos SQL scripts for quicker installations
• Customer service is of the utmost importance
• Collaborate with customers to provide a great experience
• Mentor/train customers
• Support financial institutions with Cognos and SSRS report writing
• Mentor team:
– Created documentation for quality, quickness, and recovery warehousing products
– Disaster recovery
– Site transitions – by yearly
– Guide when asked on easier and more effective ways of troubleshooting
– Instructed training classes:

– Coding T-SQL for data manipulation
– SQL Server administration and development
– SSIS/SSRS
Sr. SQL Server DBA/DB Architect Manager
April 2008 – Sept 2019

• Responsible for maintenance and support of 180 SQL Servers
• Optimization for better performance
• Always-On Availability Groups
• Design, review, and implement server features
• Backups and restores
• Mentored developers/DBAs
• Training in SQL coding, designing, optimizing
• Lead DBA and DB Architect Agile teams
• Architect database designs
• Mentored/trained
• Troubleshooting, analyzing, optimizing
– Created documentation for IPayBill payment product:

– SQL Server standards for applications
– Installation guide for SQL Server
– Disaster recovery steps

– Collaborator with auditors for PCI and PII compliance with both data and files, resulting in a score of 1, which is the highest ranking.
• Enterprise Data Warehouse (EDW) Administrator (SQL Azure Warehouse)
– Facilitated peer reviews for SSIS packages (ETL) extract, transform and load between physical servers and cloud servers
– Deliver exceptional customer service to our internal and external clients
– Design/create reports (financial, customer, marketing)
– Guide Cognos Admins with SQL code for reporting.

08-2006/04- 2008 Sr. SQL Server DBA/Manager at SHPS inc

Managed DBA Team
• Created Documentation for SQL Server standards
• Installation guide for SQL Server
– Disaster Recovery steps
– Feature and design specifications of SDLC
• Collaborator with Auditors for PCI and PII compliance with both data and files
• Lead Technical resource for assigned analysts throughout projects.
• Spear headed new technology or development tools to remain abreast
of current technology.
• Design, review and implement server features.
• Guide Cognos Admins with SQL code for reporting.
• Worked with Cognos Framework Manager
• Installation of Cognos in single/multi-tenant environments
Sr. SQL Server DBA
• Responsible for maintenance and support of 110 SQL Servers.
• Optimization for better performance
• Always-On Availability Groups
• Design, review and implement server features.
• Deliver exceptional customer service to our internal and external clients.
• Design/Create reports (financial, customer, marketing)
• Mentoring developers on how to troubleshoot, analyze, and correct their code.


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Recommend this specialist