I am a knowledgeable and dedicated customer-minded professional with extensive experience in tourism and aviation industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. I am motivated to maintain customer satisfaction and contribute to company success. Specialized in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing business. I am polished with excellent communication and written skills.