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Get the best remote work offers wherever you go.
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My name is Ridhima and I am a Sales and Process Management professional with 9+ years of work experience with Good Communication skills and expertise in account management, process management and customer service. I have experience in client management – customer service and upselling and cross selling products to new and existing clients.
• Customer service and account management.
• U.S Inbound Credit Bureau. Upselling of products, retaining customers based on plans and policies.
• Educating customers on credit reports and credit scores.
• Training & Hiring – Responsible for imparting soft skills training on telephone etiquettes etc. plus also hiring junior staff.
• Customer service & account management for corporate travel.
• Managing over five corporate accounts.
• Expertise in Amadeus and Worldspan.
• Training & Hiring – Responsible for imparting soft skills training on telephone etiquettes etc. plus also hiring junior staff.
• Customer service & account management.
• Lead generation, online marketing – including email campaigns.
• Inside sales for a range of products and services.
• Customer Service and Account Management B2B
• Profound Knowledge of Digital Marketing Software
• Scheduling clients appointments