Help Center * [Get started](https://jobicy.com/tools/help-center/get-started.md) [What is Jobicy?](https://jobicy.com/tools/help-center/get-started/what-is-jobicy.md) * [Community Guidelines](https://jobicy.com/tools/help-center/get-started/community-guidelines.md) * [Account](https://jobicy.com/tools/help-center/account.md) [How to Log In and Out of Jobicy Account](https://jobicy.com/tools/help-center/account/log-into-your-account.md) * [Can’t Log Into Jobicy Account](https://jobicy.com/tools/help-center/account/cant-log-into-jobicy.md) * [Reset or change your password](https://jobicy.com/tools/help-center/account/reset-or-change-your-password.md) * [How do I delete my Jobicy account?](https://jobicy.com/tools/help-center/account/delete-your-jobicy-account.md) * [How do I change my email address?](https://jobicy.com/tools/help-center/account/how-do-i-change-my-email-address.md) * [How do I change my account type?](https://jobicy.com/tools/help-center/account/how-do-i-change-a-users-role.md) * [Merging Accounts](https://jobicy.com/tools/help-center/account/merging-accounts.md) * [How to Unsubscribe from Jobicy emails](https://jobicy.com/tools/help-center/account/how-to-unsubscribe-from-jobicy-emails.md) * [Jobicy Account Activation](https://jobicy.com/tools/help-center/account/account-verification.md) * [Why Does Jobicy Provide a “Do Not Sell” Link?](https://jobicy.com/tools/help-center/account/why-does-jobicy-provide-a-do-not-sell-link.md) * [Report Inappropriate Content or Safety Concerns](https://jobicy.com/tools/help-center/account/report-inappropriate-content-or-safety-concerns.md) * [Jobicy supported countries](https://jobicy.com/tools/help-center/account/jobicy-supported-countries.md) * [Help with Username Registration](https://jobicy.com/tools/help-center/account/help-with-username-registration.md) * [Test Certificate Validation](https://jobicy.com/tools/help-center/account/certificate-check.md) * [How to Enable or Disable 2FA](https://jobicy.com/tools/help-center/account/how-to-enable-or-disable-2fa.md) * [Employee](https://jobicy.com/tools/help-center/employee.md) [Edit my resume](https://jobicy.com/tools/help-center/employee/edit-my-resume.md) * [How to create a resume on Jobicy](https://jobicy.com/tools/help-center/employee/how-to-create-a-resume-on-jobicy.md) * [How to hide/delete your Jobicy Resume](https://jobicy.com/tools/help-center/employee/how-to-hide-delete-your-jobicy-resume.md) * [What to do if you can’t find your resume](https://jobicy.com/tools/help-center/employee/what-to-do-if-you-cant-find-your-resume.md) * [How to report a technical issue with your Resume](https://jobicy.com/tools/help-center/employee/how-to-report-a-technical-issue-with-your-resume.md) * [Can I hide my resume from my former employers?](https://jobicy.com/tools/help-center/employee/can-i-hide-my-resume-from-my-former-employers.md) * [How to Apply for a job](https://jobicy.com/tools/help-center/employee/how-to-apply.md) * [Unable to Apply for a job](https://jobicy.com/tools/help-center/employee/unable-to-apply-for-a-job.md) * [Can I view my application / cover letter?](https://jobicy.com/tools/help-center/employee/can-i-view-my-application-cover-letter.md) * [What is a “Job Alert”?](https://jobicy.com/tools/help-center/employee/what-is-a-job-alert.md) * [How does Jobicy verify the legitimacy of remote job listings?](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md) * [How do I prevent my Jobicy Resume from appearing on search engines?](https://jobicy.com/tools/help-center/employee/how-do-i-prevent-my-jobicy-resume-from-appearing-on-search-engines.md) * [Why are some jobs posted anonymously?](https://jobicy.com/tools/help-center/employee/why-are-some-jobs-posted-anonymously.md) * [How to download my resume?](https://jobicy.com/tools/help-center/employee/how-to-download-my-resume-on-jobicy.md) * [Recruiter](https://jobicy.com/tools/help-center/recruiter.md) [Post a Remote Job on Jobicy](https://jobicy.com/tools/help-center/recruiter/post-a-job-on-jobicy.md) * [Edit an existing job post](https://jobicy.com/tools/help-center/recruiter/edit-an-existing-job-post.md) * [Writing effective job descriptions and titles](https://jobicy.com/tools/help-center/recruiter/writing-effective-job-descriptions-and-titles.md) * [What do I need to post a remote job?](https://jobicy.com/tools/help-center/recruiter/what-do-i-need-to-post-a-remote-job.md) * [How to edit your job ad](https://jobicy.com/tools/help-center/recruiter/how-to-edit-your-job.md) * [My job is not shown on Jobicy](https://jobicy.com/tools/help-center/recruiter/my-job-is-not-shown-on-jobicy.md) * [Why candidates aren’t applying for my job ad?](https://jobicy.com/tools/help-center/recruiter/why-candidates-arent-applying-for-your-job.md) * [Managing email alerts about new applications](https://jobicy.com/tools/help-center/recruiter/managing-alerts-about-new-applications.md) * [Employment Contract Agreement Template](https://jobicy.com/tools/help-center/recruiter/employment-contract-agreement-template.md) * [Employer Account Verification Process](https://jobicy.com/tools/help-center/recruiter/employer-account-verification-process.md) * [Passing Employer Verification](https://jobicy.com/tools/help-center/recruiter/passing-employer-verification.md) * [Failure Employer Verification](https://jobicy.com/tools/help-center/recruiter/why-my-employer-account-may-be-rejected.md) * [Billing](https://jobicy.com/tools/help-center/billing.md) [3D Secure Verification Failed Error While Making a Payment](https://jobicy.com/tools/help-center/billing/3d-secure-verification-failed-error-while-making-a-payment.md) * [I have been charged a different amount, what to do?](https://jobicy.com/tools/help-center/billing/i-have-been-charged-a-different-amount-what-to-do.md) * [Is your payment process secure?](https://jobicy.com/tools/help-center/billing/is-your-payment-process-secure.md) * [Unauthorized use of Credit or Debit card](https://jobicy.com/tools/help-center/billing/unauthorized-use-of-credit-or-debit-card.md) * [I have been charged twice. What should I do now?](https://jobicy.com/tools/help-center/billing/i-have-been-charged-twice-what-should-i-do-now.md) * [Why am I being asked to verify my identity?](https://jobicy.com/tools/help-center/billing/why-am-i-being-asked-to-verify-my-identity.md) * [General questions](https://jobicy.com/tools/help-center/general-questions.md) [Do you have a Bug Bounty program?](https://jobicy.com/tools/help-center/general-questions/do-you-have-a-bug-bounty-program.md) * [What is JobicyBot?](https://jobicy.com/tools/help-center/general-questions/jobicybot.md) * [My Jobicy Account is blocked](https://jobicy.com/tools/help-center/general-questions/my-jobicy-account-is-suspended.md) * [How do we check the legitimacy of a job advert?](https://jobicy.com/tools/help-center/general-questions/how-do-we-check-the-legitimacy-of-a-job-advert.md) * [Phishing or scam texts/calls claiming to be from Jobicy](https://jobicy.com/tools/help-center/general-questions/phishing-or-suspicious-texts-claiming-to-be-from-jobicy.md) * [How to Submit a Guest Post to Jobicy](https://jobicy.com/tools/help-center/general-questions/how-to-submit-a-guest-post-to-jobicy.md) * [Where to Download Jobicy App?](https://jobicy.com/tools/help-center/general-questions/where-to-download-jobicy-app.md) * [How to Report Fraud or Suspicious Activity](https://jobicy.com/tools/help-center/general-questions/how-to-report-fraud-or-suspicious-activity.md) * [How to Export Your Jobicy Account Data](https://jobicy.com/tools/help-center/general-questions/how-to-export-your-jobicy-account-data.md) * [Using the Jobicy Job Legitimacy Checker](https://jobicy.com/tools/help-center/general-questions/using-the-jobicy-job-legitimacy-checker.md) * [How to Subscribe or Unsubscribe from Emails](https://jobicy.com/tools/help-center/general-questions/how-to-subscribe-or-unsubscribe-from-emails.md) * [How We Calculate Salary Estimates](https://jobicy.com/tools/help-center/general-questions/how-we-calculate-salary-estimates.md) * [Jobicy+ Subscription](https://jobicy.com/tools/help-center/jobicy-subscription.md) [What is the Jobicy+ Subscription?](https://jobicy.com/tools/help-center/jobicy-subscription/what-is-the-jobicy-subscription.md) * [How to Cancel my Jobicy+ Subscription?](https://jobicy.com/tools/help-center/jobicy-subscription/how-to-cancel-my-jobicy-subscription.md) * [Jobicy+ Subscription Privacy and Data Security](https://jobicy.com/tools/help-center/jobicy-subscription/jobicy-subscription-privacy-and-data-security.md) * [What happens when my Jobicy+ Subscription expires?](https://jobicy.com/tools/help-center/jobicy-subscription/what-happens-when-my-jobicy-subscription-expires.md) * [I never authorized my Jobicy+ payment, what can I do?](https://jobicy.com/tools/help-center/jobicy-subscription/i-never-authorized-my-jobicy-payment-what-can-i-do.md) * [Advertising Platform](https://jobicy.com/tools/help-center/ads.md) [Advertising Platform Terms of Service](https://jobicy.com/tools/help-center/ads/advertising-platform-terms-of-service.md) * [How to Top Up Your Advertising Balance](https://jobicy.com/tools/help-center/ads/how-to-top-up-your-advertising-balance.md) * [How to Create and Launch a New Ad Campaign](https://jobicy.com/tools/help-center/ads/how-to-create-and-launch-a-new-ad-campaign.md) * [Understanding Ad Budgets: Total Budget, Daily Limits, and CPM](https://jobicy.com/tools/help-center/ads/understanding-ad-budgets-total-budget-daily-limits-and-cpm.md) * [Advanced Targeting: Device Filters and Impression Frequency](https://jobicy.com/tools/help-center/ads/advanced-targeting-device-filters-and-impression-frequency.md) * [Tracking Campaign Performance and Analytics](https://jobicy.com/tools/help-center/ads/tracking-campaign-performance-and-analytics.md) * [Managing Your Ads: Pausing, Archiving, and Restoring](https://jobicy.com/tools/help-center/ads/managing-your-ads-pausing-archiving-and-restoring.md) * [Ad Moderation Explained: Statuses and Approval](https://jobicy.com/tools/help-center/ads/ad-moderation-explained-statuses-and-approval.md) * [How to Apply a Promo Code](https://jobicy.com/tools/help-center/ads/how-to-apply-a-promo-code.md) * [Managing Billing Details and Downloading Invoices](https://jobicy.com/tools/help-center/ads/managing-billing-details-and-downloading-invoices.md) * [Adding Legal Information and Selecting Ad Themes](https://jobicy.com/tools/help-center/ads/adding-legal-information-and-selecting-ad-themes.md) * [Understanding Impressions, Clicks, and CTR](https://jobicy.com/tools/help-center/ads/understanding-impressions-clicks-and-ctr.md) * [How We Protect Your Ad Budget](https://jobicy.com/tools/help-center/ads/how-we-protect-your-ad-budget.md) * [What is Invalid Traffic (IVT) and Why You Shouldn’t Worry About It](https://jobicy.com/tools/help-center/ads/what-is-invalid-traffic-ivt-and-why-you-shouldnt-worry-about-it.md) * [Reaching Your Audience Without Overexposure](https://jobicy.com/tools/help-center/ads/reaching-your-audience-without-overexposure.md) * [Choosing the Right Ad Format: Compact vs. Sidebar](https://jobicy.com/tools/help-center/ads/choosing-the-right-ad-format-compact-vs-sidebar.md) * [How to Set Up Automatic Balance Top-Ups](https://jobicy.com/tools/help-center/ads/how-to-set-up-automatic-balance-top-ups.md) * [Promoting Your CV: Turning Your Profile into an Ad](https://jobicy.com/tools/help-center/ads/promoting-your-cv-turning-your-profile-into-an-ad.md) * [Bidding Strategies: How to Win the Ad Auction](https://jobicy.com/tools/help-center/ads/bidding-strategies-how-to-win-the-ad-auction.md) * [How to Duplicate (Clone) an Existing Ad Campaign](https://jobicy.com/tools/help-center/ads/how-to-duplicate-clone-an-existing-ad-campaign.md) * [Exporting Your Campaign Analytics to CSV](https://jobicy.com/tools/help-center/ads/exporting-your-campaign-analytics-to-csv.md) * [Fixing a Rejected Ad: How to Resubmit for Review](https://jobicy.com/tools/help-center/ads/fixing-a-rejected-ad-how-to-resubmit-for-review.md) * [What to Do if Your Ad Account is Suspended](https://jobicy.com/tools/help-center/ads/what-to-do-if-your-ad-account-is-suspended.md) * [Managing Your Weekly Email Performance Reports](https://jobicy.com/tools/help-center/ads/managing-your-weekly-email-performance-reports.md) * [Understanding Top-Up Bonuses and Special Offers](https://jobicy.com/tools/help-center/ads/understanding-top-up-bonuses-and-special-offers.md) * * [Home](https://jobicy.com.md) * * [Tools](https://jobicy.com/tools.md) * * [Help Center](https://jobicy.com/tools/help-center.md) * * [Billing](https://jobicy.com/tools/help-center/billing.md) * * I have been charged a different amount, what to do? # I have been charged a different amount, what to do? FacebookTwitterLinkedInIf you have purchased a service and the amount you were charged on your payment method is different from the price expressed in the cart during the purchasing process, or on your receipt after payment, it can be due to the following reasons: ## Payment in installments When you choose to pay in installments (if available), you have the option to pick a different period for the installments than the duration of your plan. This can result in a mismatch between the price per month of the hosting plan itself as shown in the cart, and the amount of each installment. To solve it during the purchase, just choose a plan that matches the available installments, or select to make the purchase in one payment. If the installment option is provided directly by the financial institution that issued your payment method, they can require additional fees. In that case, you can contact them directly to find out more details about any applicable fees. ## Payment using a payment method with a different currency If the funds in your payment method are stored in a different currency than the one used while purchasing, a currency exchange fee may be applied by your financial institution. For instance, if you purchase at Jobicy (where we accept USD) using a card in GBP, your bank will charge an exchange fee for the transaction. Each financial institution can have varying policies and currency conversion rates for different currencies. If you would like to understand how any of these fees is determined, we would recommend contacting the company that has issued your payment method. And if you have any questions regarding your payment, you can [contact our team](https://jobicy.com/contact.md), we will gladly assist you! Helpful? 👍 👎 ## Learn more: * [3D Secure Verification Failed Error While Making a Payment](https://jobicy.com/tools/help-center/billing/3d-secure-verification-failed-error-while-making-a-payment.md) * [I have been charged a different amount, what to do?](https://jobicy.com/tools/help-center/billing/i-have-been-charged-a-different-amount-what-to-do.md) * [Is your payment process secure?](https://jobicy.com/tools/help-center/billing/is-your-payment-process-secure.md) * [Unauthorized use of Credit or Debit card](https://jobicy.com/tools/help-center/billing/unauthorized-use-of-credit-or-debit-card.md) * [I have been charged twice. What should I do now?](https://jobicy.com/tools/help-center/billing/i-have-been-charged-twice-what-should-i-do-now.md) * [Why am I being asked to verify my identity?](https://jobicy.com/tools/help-center/billing/why-am-i-being-asked-to-verify-my-identity.md) ![Megaphone](https://jobicy.com/data/elements/img/megaphone.svg) Looking for remote employees to work? Jobicy is helping companies of all sizes power their business with remote workers. [Start Hiring](https://jobicy.com/hire.md)