Help Center
* [Get started](https://jobicy.com/tools/help-center/get-started.md)
[What is Jobicy?](https://jobicy.com/tools/help-center/get-started/what-is-jobicy.md)
* [Community Guidelines](https://jobicy.com/tools/help-center/get-started/community-guidelines.md)

* [Account](https://jobicy.com/tools/help-center/account.md)
[How to Log In and Out of Jobicy Account](https://jobicy.com/tools/help-center/account/log-into-your-account.md)
* [Can’t Log Into Jobicy Account](https://jobicy.com/tools/help-center/account/cant-log-into-jobicy.md)
* [Reset or change your password](https://jobicy.com/tools/help-center/account/reset-or-change-your-password.md)
* [How do I delete my Jobicy account?](https://jobicy.com/tools/help-center/account/delete-your-jobicy-account.md)
* [How do I change my email address?](https://jobicy.com/tools/help-center/account/how-do-i-change-my-email-address.md)
* [How do I change my account type?](https://jobicy.com/tools/help-center/account/how-do-i-change-a-users-role.md)
* [Merging Accounts](https://jobicy.com/tools/help-center/account/merging-accounts.md)
* [How to Unsubscribe from Jobicy emails](https://jobicy.com/tools/help-center/account/how-to-unsubscribe-from-jobicy-emails.md)
* [Jobicy Account Activation](https://jobicy.com/tools/help-center/account/account-verification.md)
* [Why Does Jobicy Provide a “Do Not Sell” Link?](https://jobicy.com/tools/help-center/account/why-does-jobicy-provide-a-do-not-sell-link.md)
* [Report Inappropriate Content or Safety Concerns](https://jobicy.com/tools/help-center/account/report-inappropriate-content-or-safety-concerns.md)
* [Jobicy supported countries](https://jobicy.com/tools/help-center/account/jobicy-supported-countries.md)
* [Help with Username Registration](https://jobicy.com/tools/help-center/account/help-with-username-registration.md)
* [Test Certificate Validation](https://jobicy.com/tools/help-center/account/certificate-check.md)
* [How to Enable or Disable 2FA](https://jobicy.com/tools/help-center/account/how-to-enable-or-disable-2fa.md)

* [Employee](https://jobicy.com/tools/help-center/employee.md)
[Edit my resume](https://jobicy.com/tools/help-center/employee/edit-my-resume.md)
* [How to create a resume on Jobicy](https://jobicy.com/tools/help-center/employee/how-to-create-a-resume-on-jobicy.md)
* [How to hide/delete your Jobicy Resume](https://jobicy.com/tools/help-center/employee/how-to-hide-delete-your-jobicy-resume.md)
* [What to do if you can’t find your resume](https://jobicy.com/tools/help-center/employee/what-to-do-if-you-cant-find-your-resume.md)
* [How to report a technical issue with your Resume](https://jobicy.com/tools/help-center/employee/how-to-report-a-technical-issue-with-your-resume.md)
* [Can I hide my resume from my former employers?](https://jobicy.com/tools/help-center/employee/can-i-hide-my-resume-from-my-former-employers.md)
* [How to Apply for a job](https://jobicy.com/tools/help-center/employee/how-to-apply.md)
* [Unable to Apply for a job](https://jobicy.com/tools/help-center/employee/unable-to-apply-for-a-job.md)
* [Can I view my application / cover letter?](https://jobicy.com/tools/help-center/employee/can-i-view-my-application-cover-letter.md)
* [What is a “Job Alert”?](https://jobicy.com/tools/help-center/employee/what-is-a-job-alert.md)
* [How does Jobicy verify the legitimacy of remote job listings?](https://jobicy.com/tools/help-center/employee/how-does-jobicy-verify-the-legitimacy-of-remote-job-listings.md)
* [How do I prevent my Jobicy Resume from appearing on search engines?](https://jobicy.com/tools/help-center/employee/how-do-i-prevent-my-jobicy-resume-from-appearing-on-search-engines.md)
* [Why are some jobs posted anonymously?](https://jobicy.com/tools/help-center/employee/why-are-some-jobs-posted-anonymously.md)
* [How to download my resume?](https://jobicy.com/tools/help-center/employee/how-to-download-my-resume-on-jobicy.md)

* [Recruiter](https://jobicy.com/tools/help-center/recruiter.md)
[Post a Remote Job on Jobicy](https://jobicy.com/tools/help-center/recruiter/post-a-job-on-jobicy.md)
* [Edit an existing job post](https://jobicy.com/tools/help-center/recruiter/edit-an-existing-job-post.md)
* [Writing effective job descriptions and titles](https://jobicy.com/tools/help-center/recruiter/writing-effective-job-descriptions-and-titles.md)
* [What do I need to post a remote job?](https://jobicy.com/tools/help-center/recruiter/what-do-i-need-to-post-a-remote-job.md)
* [How to edit your job ad](https://jobicy.com/tools/help-center/recruiter/how-to-edit-your-job.md)
* [My job is not shown on Jobicy](https://jobicy.com/tools/help-center/recruiter/my-job-is-not-shown-on-jobicy.md)
* [Why candidates aren’t applying for my job ad?](https://jobicy.com/tools/help-center/recruiter/why-candidates-arent-applying-for-your-job.md)
* [Managing email alerts about new applications](https://jobicy.com/tools/help-center/recruiter/managing-alerts-about-new-applications.md)
* [Employment Contract Agreement Template](https://jobicy.com/tools/help-center/recruiter/employment-contract-agreement-template.md)
* [Employer Account Verification Process](https://jobicy.com/tools/help-center/recruiter/employer-account-verification-process.md)
* [Passing Employer Verification](https://jobicy.com/tools/help-center/recruiter/passing-employer-verification.md)
* [Failure Employer Verification](https://jobicy.com/tools/help-center/recruiter/why-my-employer-account-may-be-rejected.md)

* [Billing](https://jobicy.com/tools/help-center/billing.md)
[3D Secure Verification Failed Error While Making a Payment](https://jobicy.com/tools/help-center/billing/3d-secure-verification-failed-error-while-making-a-payment.md)
* [I have been charged a different amount, what to do?](https://jobicy.com/tools/help-center/billing/i-have-been-charged-a-different-amount-what-to-do.md)
* [Is your payment process secure?](https://jobicy.com/tools/help-center/billing/is-your-payment-process-secure.md)
* [Unauthorized use of Credit or Debit card](https://jobicy.com/tools/help-center/billing/unauthorized-use-of-credit-or-debit-card.md)
* [I have been charged twice. What should I do now?](https://jobicy.com/tools/help-center/billing/i-have-been-charged-twice-what-should-i-do-now.md)
* [Why am I being asked to verify my identity?](https://jobicy.com/tools/help-center/billing/why-am-i-being-asked-to-verify-my-identity.md)

* [General questions](https://jobicy.com/tools/help-center/general-questions.md)
[Do you have a Bug Bounty program?](https://jobicy.com/tools/help-center/general-questions/do-you-have-a-bug-bounty-program.md)
* [What is JobicyBot?](https://jobicy.com/tools/help-center/general-questions/jobicybot.md)
* [My Jobicy Account is blocked](https://jobicy.com/tools/help-center/general-questions/my-jobicy-account-is-suspended.md)
* [How do we check the legitimacy of a job advert?](https://jobicy.com/tools/help-center/general-questions/how-do-we-check-the-legitimacy-of-a-job-advert.md)
* [Phishing or scam texts/calls claiming to be from Jobicy](https://jobicy.com/tools/help-center/general-questions/phishing-or-suspicious-texts-claiming-to-be-from-jobicy.md)
* [How to Submit a Guest Post to Jobicy](https://jobicy.com/tools/help-center/general-questions/how-to-submit-a-guest-post-to-jobicy.md)
* [Where to Download Jobicy App?](https://jobicy.com/tools/help-center/general-questions/where-to-download-jobicy-app.md)
* [How to Report Fraud or Suspicious Activity](https://jobicy.com/tools/help-center/general-questions/how-to-report-fraud-or-suspicious-activity.md)
* [How to Export Your Jobicy Account Data](https://jobicy.com/tools/help-center/general-questions/how-to-export-your-jobicy-account-data.md)
* [Using the Jobicy Job Legitimacy Checker](https://jobicy.com/tools/help-center/general-questions/using-the-jobicy-job-legitimacy-checker.md)
* [How to Subscribe or Unsubscribe from Emails](https://jobicy.com/tools/help-center/general-questions/how-to-subscribe-or-unsubscribe-from-emails.md)
* [How We Calculate Salary Estimates](https://jobicy.com/tools/help-center/general-questions/how-we-calculate-salary-estimates.md)

* [Jobicy+ Subscription](https://jobicy.com/tools/help-center/jobicy-subscription.md)
[What is the Jobicy+ Subscription?](https://jobicy.com/tools/help-center/jobicy-subscription/what-is-the-jobicy-subscription.md)
* [How to Cancel my Jobicy+ Subscription?](https://jobicy.com/tools/help-center/jobicy-subscription/how-to-cancel-my-jobicy-subscription.md)
* [Jobicy+ Subscription Privacy and Data Security](https://jobicy.com/tools/help-center/jobicy-subscription/jobicy-subscription-privacy-and-data-security.md)
* [What happens when my Jobicy+ Subscription expires?](https://jobicy.com/tools/help-center/jobicy-subscription/what-happens-when-my-jobicy-subscription-expires.md)
* [I never authorized my Jobicy+ payment, what can I do?](https://jobicy.com/tools/help-center/jobicy-subscription/i-never-authorized-my-jobicy-payment-what-can-i-do.md)

* [Advertising Platform](https://jobicy.com/tools/help-center/ads.md)
[Advertising Platform Terms of Service](https://jobicy.com/tools/help-center/ads/advertising-platform-terms-of-service.md)
* [How to Top Up Your Advertising Balance](https://jobicy.com/tools/help-center/ads/how-to-top-up-your-advertising-balance.md)
* [How to Create and Launch a New Ad Campaign](https://jobicy.com/tools/help-center/ads/how-to-create-and-launch-a-new-ad-campaign.md)
* [Understanding Ad Budgets: Total Budget, Daily Limits, and CPM](https://jobicy.com/tools/help-center/ads/understanding-ad-budgets-total-budget-daily-limits-and-cpm.md)
* [Advanced Targeting: Device Filters and Impression Frequency](https://jobicy.com/tools/help-center/ads/advanced-targeting-device-filters-and-impression-frequency.md)
* [Tracking Campaign Performance and Analytics](https://jobicy.com/tools/help-center/ads/tracking-campaign-performance-and-analytics.md)
* [Managing Your Ads: Pausing, Archiving, and Restoring](https://jobicy.com/tools/help-center/ads/managing-your-ads-pausing-archiving-and-restoring.md)
* [Ad Moderation Explained: Statuses and Approval](https://jobicy.com/tools/help-center/ads/ad-moderation-explained-statuses-and-approval.md)
* [How to Apply a Promo Code](https://jobicy.com/tools/help-center/ads/how-to-apply-a-promo-code.md)
* [Managing Billing Details and Downloading Invoices](https://jobicy.com/tools/help-center/ads/managing-billing-details-and-downloading-invoices.md)
* [Adding Legal Information and Selecting Ad Themes](https://jobicy.com/tools/help-center/ads/adding-legal-information-and-selecting-ad-themes.md)
* [Understanding Impressions, Clicks, and CTR](https://jobicy.com/tools/help-center/ads/understanding-impressions-clicks-and-ctr.md)
* [How We Protect Your Ad Budget](https://jobicy.com/tools/help-center/ads/how-we-protect-your-ad-budget.md)
* [What is Invalid Traffic (IVT) and Why You Shouldn’t Worry About It](https://jobicy.com/tools/help-center/ads/what-is-invalid-traffic-ivt-and-why-you-shouldnt-worry-about-it.md)
* [Reaching Your Audience Without Overexposure](https://jobicy.com/tools/help-center/ads/reaching-your-audience-without-overexposure.md)
* [Choosing the Right Ad Format: Compact vs. Sidebar](https://jobicy.com/tools/help-center/ads/choosing-the-right-ad-format-compact-vs-sidebar.md)
* [How to Set Up Automatic Balance Top-Ups](https://jobicy.com/tools/help-center/ads/how-to-set-up-automatic-balance-top-ups.md)
* [Promoting Your CV: Turning Your Profile into an Ad](https://jobicy.com/tools/help-center/ads/promoting-your-cv-turning-your-profile-into-an-ad.md)
* [Bidding Strategies: How to Win the Ad Auction](https://jobicy.com/tools/help-center/ads/bidding-strategies-how-to-win-the-ad-auction.md)
* [How to Duplicate (Clone) an Existing Ad Campaign](https://jobicy.com/tools/help-center/ads/how-to-duplicate-clone-an-existing-ad-campaign.md)
* [Exporting Your Campaign Analytics to CSV](https://jobicy.com/tools/help-center/ads/exporting-your-campaign-analytics-to-csv.md)
* [Fixing a Rejected Ad: How to Resubmit for Review](https://jobicy.com/tools/help-center/ads/fixing-a-rejected-ad-how-to-resubmit-for-review.md)
* [What to Do if Your Ad Account is Suspended](https://jobicy.com/tools/help-center/ads/what-to-do-if-your-ad-account-is-suspended.md)
* [Managing Your Weekly Email Performance Reports](https://jobicy.com/tools/help-center/ads/managing-your-weekly-email-performance-reports.md)
* [Understanding Top-Up Bonuses and Special Offers](https://jobicy.com/tools/help-center/ads/understanding-top-up-bonuses-and-special-offers.md)

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*  [General questions](https://jobicy.com/tools/help-center/general-questions.md)
*
* My Jobicy Account is blocked

# My Jobicy Account is blocked

FacebookTwitterLinkedInIf you’ve encountered a notification indicating that your Jobicy account is suspended, it’s crucial to understand the reasons behind such restrictions. Jobicy is committed to maintaining a secure, respectful, and fair environment for all users. Restrictions are placed on accounts that are found to be in violation of the platform’s policies and guidelines. Here are the primary reasons why an account might be suspended:

## Fraudulent Activities

* Why it’s an issue: Engaging in fraudulent activities, such as creating fake job postings, submitting false applications, or attempting to deceive employers or job seekers, undermines the trust and safety of the Jobicy ecosystem.
* What to do: Always engage in honest and transparent communication and transactions on the platform.

## Malicious Actions

* Why it’s an issue: Conducting malicious actions, including distributing malware, phishing attempts, or any other actions intended to harm or deceitfully manipulate other users, directly contravenes Jobicy’s safety and security policies.
* What to do: Ensure that all interactions and shared files are secure and free from malicious content.

## Posting Inappropriate Content

* Why it’s an issue: Posting content that is offensive, inappropriate, or not in line with professional conduct can lead to restrictions. This includes hate speech, explicit material, or content that promotes discrimination.
* What to do: Maintain professionalism and respectfulness in all content posted on the platform.

## Use of VPN or Proxy Services

* Why it’s an issue: Using VPNs or proxy services to access Jobicy can mask your actual location and potentially bypass regional restrictions or policies. It can also be used to create multiple accounts in a manner that is deceptive or violates Jobicy’s terms of service.
* What to do: Ensure you access your account from a direct internet connection without using VPNs or proxies.

## Duplicate Accounts

* Why it’s an issue: Jobicy’s policies allow only one account per user. Creating multiple accounts, or attempting to circumvent a restriction by creating a new account, directly violates these rules. The system is designed to detect and restrict users who have multiple accounts or who create a new account to replace another that has been restricted or blocked.
* What to do: If you have inadvertently created more than one account, contact Jobicy support to resolve the issue by merging or closing the additional account(s). Do not attempt to create a new account if your original account is restricted or blocked; instead, work with support to address the issue leading to the restriction.

## Violation of Terms of Service or Community Guidelines

* Why it’s an issue: Violating Jobicy’s terms of service or community guidelines can result in immediate restrictions. This includes misuse of the platform’s features, spamming, or engaging in behavior that negatively impacts other users.
* What to do: Familiarize yourself with and adhere to Jobicy’s terms and guidelines.

## Steps to Resolve a Suspended Account:

If your account has been suspended, take the following steps:

* Review Jobicy’s Policies – Carefully review the [terms of service](https://jobicy.com/terms-and-conditions.md) and [community guidelines](https://jobicy.com/tools/help-center/get-started/community-guidelines.md) to identify any potential violations.
* Contact Support – Reach out to Jobicy’s support team for detailed information about the restriction and guidance on how to address the issue. Provide any necessary information or documentation to verify your identity and clarify your actions on the platform.

By understanding and adhering to Jobicy’s policies, users can contribute to a safer, more reliable, and professional environment for everyone involved.

Helpful?   👍 7   👎

## Learn more:

* [Do you have a Bug Bounty program?](https://jobicy.com/tools/help-center/general-questions/do-you-have-a-bug-bounty-program.md)
* [What is JobicyBot?](https://jobicy.com/tools/help-center/general-questions/jobicybot.md)
* [My Jobicy Account is blocked](https://jobicy.com/tools/help-center/general-questions/my-jobicy-account-is-suspended.md)
* [How do we check the legitimacy of a job advert?](https://jobicy.com/tools/help-center/general-questions/how-do-we-check-the-legitimacy-of-a-job-advert.md)
* [Phishing or scam texts/calls claiming to be from Jobicy](https://jobicy.com/tools/help-center/general-questions/phishing-or-suspicious-texts-claiming-to-be-from-jobicy.md)
* [How to Submit a Guest Post to Jobicy](https://jobicy.com/tools/help-center/general-questions/how-to-submit-a-guest-post-to-jobicy.md)
* [Where to Download Jobicy App?](https://jobicy.com/tools/help-center/general-questions/where-to-download-jobicy-app.md)
* [How to Report Fraud or Suspicious Activity](https://jobicy.com/tools/help-center/general-questions/how-to-report-fraud-or-suspicious-activity.md)
* [How to Export Your Jobicy Account Data](https://jobicy.com/tools/help-center/general-questions/how-to-export-your-jobicy-account-data.md)
* [Using the Jobicy Job Legitimacy Checker](https://jobicy.com/tools/help-center/general-questions/using-the-jobicy-job-legitimacy-checker.md)
* [How to Subscribe or Unsubscribe from Emails](https://jobicy.com/tools/help-center/general-questions/how-to-subscribe-or-unsubscribe-from-emails.md)
* [How We Calculate Salary Estimates](https://jobicy.com/tools/help-center/general-questions/how-we-calculate-salary-estimates.md)

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