![Samatha Webb](https://jobicy.com/react/themes/app/images/avatar.jpg)
Samatha Webb

# Customer Service Rep 2

Actively looking · Member since 29 Aug 2023 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryfrom 20 USD/hourlyWork preferenceFull TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryReliable, service-focused customer service professional with excellent customer care and documenting skills gained through 13 years of experience as a customer service provider. Compassionate and technically skilled in attending to customers in diverse business settings.

## Skills

3 capabilities[Active Listening](https://jobicy.com/talent/active-listening.md)[Detail Oriented](https://jobicy.com/talent/detail-oriented.md)[MacOS](https://jobicy.com/talent/macos.md)

## Experience

Career history

### CSR · Teleperformance

2022Answering a high volume of inbound calls from existing Medicare/ Medicaid clients.
Resolving Member issues with quick and efficient service
Responding to customers' inquiries
Creating and managing customer relationships
Maintaining confidentiality of records

### Benefits specialist · Us Health Advisors

2021 – 2022Administered Health plan benefits to prospective clients, offering health life, dental vision, and disability insurance.
Performed outbound calls to gain prospective clients
Personal Book of Business $50,000
Licensed in Several States

### Nursing Assistant · ShiftKey LLC

2020 – PresentCreated and maintained work schedule via app-provided healthcare facilities.
Takes vital signs and records this information on a medical chart
Communicates a patient’s needs to nurses and doctors as appropriate
Aids people in the use of any medical devices and equipment required for their specific condition
Updates relief workers on any unusual situations that must be addressed during their shift.

### Patient Care Assistant · Dallas medical Center

2019 – 2020Takes vital signs and records this information on a medical chart
Assists with the collection of lab specimens
Assisted Nurses With providing Care to COVID-19 patients
Communicates a patient’s needs to nurses and doctors as appropriate

## Education

Learning history

### Page High School

2005 – 2009General

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