![Origin Coffee Ltd Cover Image](https://images.pexels.com/photos/19967340/pexels-photo-19967340.jpeg) # Social Media/Community Manager Location CanadaDesired Salary UnspecifiedWork preference Full TimeLinks Joined29 Aug 2023Field / Industry Marketing & Sales * SharePreferences:Status: Actively lookingRelocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet Languages: English - Report [Overview](#overview) ## About Me I've spent my social media career focused on organic content and authentic community building at companies like TIFF, the ROM, and Smile Rewards. I'm Chronically Online, love connecting with folks, know all the good memes, and love making purposeful content. I also have a lot of experience with logistics and team/project organizing (read: cat herding), starting back from when I worked front-of-house roles at film festivals, all the way up to my current role where I've built extensive internal resources, documentation, and databases for my team. My skills are also super transferable and I love jumping into new adventures! ## Skills ### [Project Management](https://jobicy.com/talent/project-management.md)[Communication](https://jobicy.com/talent/communication.md)[Relationship Building](https://jobicy.com/talent/relationship-building.md)[Content Creation](https://jobicy.com/talent/content-creation.md)[Google Suite](https://jobicy.com/talent/google-suite.md)[Slack](https://jobicy.com/talent/slack.md)[Social Media](https://jobicy.com/talent/social-media.md)[Social Media Management](https://jobicy.com/talent/social-media-management.md)[Social Media Marketing](https://jobicy.com/talent/social-media-marketing.md)[Content Strategy](https://jobicy.com/talent/content-strategy.md)[Trello](https://jobicy.com/talent/trello.md)[Community Management](https://jobicy.com/talent/community-management.md)[Social Media Strategy](https://jobicy.com/talent/social-media-strategy.md)[Content Writing](https://jobicy.com/talent/content-writing.md)[Adobe Photoshop](https://jobicy.com/talent/adobe-photoshop.md) ## Education No education data available. ## Experience Sr. Community Manager @ Smile.io June 2021 - August 2023 As Smile's first Community Manager, I was the advocate for—and driving force behind—creating a community of e-commerce enthusiasts from the ground up. We strove to create content that would delight and inspire our community and through our Community Mission we wanted to help small businesses, entrepreneurs, and e-commerce enthusiasts learn, grow, and thrive. More specifically, that translated into: - Full autonomy and creative control over the strategic direction and execution of our Community Mission - Developing the Community Playbook (strategic goals, TOV, content pillars, tactics, etc) - Producing dynamic and purposeful content series for multiple social channels - Managing the social content calendar and daily community management - Collaborating with other departments for special campaigns, announcements, product releases, etc Content Manager @ Sid Lee July 2020 - June 2021 - Collaborated with the content team to produce organic social content for clients - Regularly liaised with clients to present content options and pitch ideas - Clients included: H&R Block Canada, O2 Industries, TikTok, PC Financial, PC Optimum Social Producer @ Shopify January 2020 - June 2020 - Worked with the COO to develop his social strategy/brand and produce multiple content series Social Media Specialist @ Royal Ontario Museum February 2019 - January 2020 - Developed and executed effective social media strategies to foster community engagement - Created engaging campaigns and captivating content for exhibitions including In The Age of Rembrandt, It's Alive!, Bloodsuckers, Treasures of a Desert Kingdom Digital Engagement Producer @ TIFF May 2018 - February 2019 - Created engaging content and campaigns for the Festival and year-round initiatives - Led the successful 2018 Share Her Journey social campaign - Was asked to return as a Social Producer for the 2019 Festival (Sep 2019)