Skill Assessments This user has not passed any tests yet Languages English - People also viewed * [![Gahima Brenda](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71811_1784707261.jpg) Gahima Brenda Operations & Administration Professional](https://jobicy.com/u/id71811.md) * [![Diego Alfaro](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/avatar_68969_1782694037.jpg) Diego Alfaro Team Lead in Customer Service, Operations and Process Management](https://jobicy.com/u/id68969.md) * [![Ammi reddy Tetala](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71637_1784644095.jpg) Ammi reddy Tetala IT Manager](https://jobicy.com/u/id71637.md) * [![Predrag Milenkovic](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_64518_1779685643.jpg) Predrag Milenkovic Senior IT Project Manager](https://jobicy.com/u/id64518.md) * [![Sebastián Rendón Vahos](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71533_1784588819.jpg) Sebastián Rendón Vahos Técnico/a de Proyectos Culturales](https://jobicy.com/u/id71533.md) * [![Angela Sittaro](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_70311_1784548145.jpg) Angela Sittaro Building 0→1 systems for global teams, now with AI | Internal Enablement | Operational Excellence |](https://jobicy.com/u/id70311.md) * [![Irina Gangurde](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_16086_1784537368.jpg) Irina Gangurde Operations Specialist & Customer Experience | Coordination, Onboarding & Executive Support | Remote](https://jobicy.com/u/id16086.md) * [![Lykka Mae Vergara](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71387_1784482115.jpg) Lykka Mae Vergara Supply Chain & Procurement Analyst](https://jobicy.com/u/id71387.md) [All talent ↗](https://jobicy.com/talent.md) * [Overview](#overview) * [Portfolio](#portfolio) * [Services](#services) ## About Me Dedicated business analyst who is motivated to learn and grow. I am an ambitious and highly reliable employee with a strong track record of diverse work challenges with excellent customer service. My athletic background combined with my client facing work experience has provided me with a competitive spirit and eagerness to learn new things. I am very passionate about customer service and genuinely enjoy working with people and giving them the best possible experience. ## Skills ### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Project Management](https://jobicy.com/talent/project-management.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Compliance](https://jobicy.com/talent/compliance.md)[Data Analytics](https://jobicy.com/talent/data-analytics.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Business Analysis](https://jobicy.com/talent/business-analysis.md)[Presentation](https://jobicy.com/talent/presentation.md)[GDPR](https://jobicy.com/talent/gdpr.md)[Microsoft Visio](https://jobicy.com/talent/microsoft-visio.md) ## Experience Security Delivery Business Analyst @ Contractor for Accenture Feb 2022 - Feb 2023 ● QA reviewed 30+ applications for compliance with GDPR and Data Privacy standards ● Named the initial point of contact for any control related questions raised by application teams ● Assisted application leads in gathering business requirements to build evidence documents proving compliance ● Utilized PowerBI Dashboard to track outstanding control contradictions to manage remediations ● Worked alongside applications team to confirm data classification while overtaking the data classification review process ● Coordinated a comprehensive review of 500+ in-scope applications for annual control review process Service Management Business Analyst @ Contractor for Accenture Aug 2020 - Jan 2022 • Directed control assessments by confirming controls satisfy business requirements and compliance • Supported application leads to compose innovative business solutions in regard to third party audit team questions • Assisted with auditing of applications by collaborating with application leads to develop comprehensive evidence documentation • Led the analysis of Azure Deployment logs vs ServiceNow deployment tickets to uncover violations • Designed extensive training documentation regarding key business processes and flows using Visio • Guided biannual quality assurance analysis of applications with Developer Access Reviews • Analyzed SOC reports for third-party application violations and exception analysis Business Analyst Tester @ Contractor for Accenture Jan 2019 - April 2020 • Individually drove testing efforts for Reports Team in 3 extensive releases (50+ defects/enhancements delivered) • Participated in requirements gathering, development, testing, and delivery for new reports • Created project documentation including release roadmaps, evidence documents, and defect analysis • Led daily client-facing standup to update on progress, impediments, deliverables and manage client expectations • Developed, implemented, and executed testing plans for each release • Presented deliverable demonstrations and training seminars for recently released reports • Delivered 100+ defects/enhancements, over 10 releases, using Excel/software knowledge Change Management Business Analyst @ Contractor for Accenture Aug 2018 - Dec 2018 • Worked with end users during data migration to make transition from legacy system fluid • Created Visio flowcharts to highlight key business processes for new software • Led training and demonstration sessions with end users • Devised inventive workarounds for end users when roadblocks appeared following data migration • Participated in daily internal standup to report all impediments and defects found ## Education Miami University 2014 - 2018 Farmer School of Business B.S in Information Systems and Analytics This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.