![Kelsie Petersen](https://jobicy.com/react/themes/app/images/avatar.jpg)
Kelsie Petersen

# Social Media Specialist

Actively looking · Member since 30 Aug 2023 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryfrom 25 USD/hourlyWork preferenceFull TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryAs a recent graduate in Public Relations from the University of Cincinnati, I am eager to embark on my career journey in the digital media field. I am motivated, well-versed in social media strategies, and ready to bring my fresh perspective to your team. Let's connect and discuss how I can add value to your organization.

As a customer service professional in the serving industry, I thrive on interacting with diverse individuals on a daily basis. This role has helped me hone my communication skills and better understand each person's unique needs. Additionally, I manage my restaurant's social media presence, using my photography skills to create compelling content and implement marketing strategies to engage with guests outside the restaurant. I value the opportunity to connect with people both in-person and online and am constantly seeking new ways to enhance their experience.

I want to continue working on a path that allows me to be exposed to different groups of people daily and explore my strengths in communication, marketing, and PR.

## Skills

10 capabilities[adobe indesign](https://jobicy.com/talent/adobe-indesign.md)[Adobe Photoshop](https://jobicy.com/talent/adobe-photoshop.md)[Communication Skills](https://jobicy.com/talent/communication-skills.md)[Critical Thinking](https://jobicy.com/talent/critical-thinking.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Leadership](https://jobicy.com/talent/leadership.md)[Lightroom](https://jobicy.com/talent/lightroom.md)[Photography](https://jobicy.com/talent/photography.md)[Social Media](https://jobicy.com/talent/social-media.md)[Team Building](https://jobicy.com/talent/team-building.md)

## Experience

Career history

### Bar Manager · BRU Burger Bar

October 2020• Provides exceptional customer service, ensuring guests' satisfaction, and fostering a welcoming atmosphere.
• Manage cash and credit transactions while handling social media campaigns.
• Train and schedule bartenders, create drink menus, and promote featured cocktails.
• Organize and supervise shifts to uphold guest satisfaction and uphold company standards.
• Perform administrative tasks (inventory, scheduling, labor cost, budgets, interviewing
process).

### Social Media Intern · Cunningham Restaurant Group

1/2022 – 5/2022Oversaw social media pages for multiple locations, implementing new marketing techniques and increasing customer engagement.
• Conducted reviews and enhanced customer loyalty through effective communication.

### Editorial Intern · Smart Work Media

5/2022 – 8/2022• Worked on social media and audience engagement.
• Proofread and wrote news articles, leading to multiple publications.
• Created engaging and shareable content, including graphics, videos, and written posts, to enhance brand visibility and attract target audience.

### FOH Employee · Flyers Pizza and Subs

08/2017 – 10/2021● Answered incoming calls to the restaurant regarding questions,
and/or deliveries.
● Collaborated in a team environment providing customer service
which includes; taking orders, seating guests, bringing food to
the table, collecting payment and cleaning up.
Resolved customer concerns and worked towards a resolution
while providing great customer service.
● Trained new team members that joined the Flyers team.
● Supported and managed advertising the featured products
along with other special discounts and popular items.

## Education

Learning history

### University of Cincinnati

April 2023Bachelors in Arts and Sciences

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