![Halima Boykin](https://jobicy.com/react/themes/app/images/avatar.jpg) Halima Boykin # Customer Service Representative/ Virtual Educator Actively looking · Member since 30 Aug 2023 [Message](https://jobicy.com/dashboard-page.md) ShareLocationUnited StatesDesired salaryUnspecifiedWork preferenceFull TimeExperience levelNot set * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryMuch of my experience is rooted in dealing with challenging situations on a daily basis. I also have many years of experience in administrative work, teaching, writing and conflict resolution. I am familiar with the following programs: Windows, Google Suite, CONNECTIONS, SharePoint, Zoom, Slack ## Skills 20 capabilities[Active Listening](https://jobicy.com/talent/active-listening.md)[Administrative Assistant](https://jobicy.com/talent/administrative-assistant.md)[Adobe](https://jobicy.com/talent/adobe.md)[Canva](https://jobicy.com/talent/canva.md)[Career Management](https://jobicy.com/talent/career-management.md)[Client Management](https://jobicy.com/talent/client-management.md)[Client Relationship Management](https://jobicy.com/talent/client-relationship-management.md)[Coaching](https://jobicy.com/talent/coaching.md)[Commercial Awareness](https://jobicy.com/talent/commercial-awareness.md)[Communication](https://jobicy.com/talent/communication.md)[Compensation And Benefits](https://jobicy.com/talent/compensation-and-benefits.md)[Computer Literacy](https://jobicy.com/talent/computer-literacy.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Content Creation](https://jobicy.com/talent/content-creation.md)[Content Writing](https://jobicy.com/talent/content-writing.md)[Creative Writing](https://jobicy.com/talent/creative-writing.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Digital Design](https://jobicy.com/talent/digital-design.md)[Zoom](https://jobicy.com/talent/zoom.md) ## Experience Career history ### Social Practitioner · Venture House Aug 2022 – Now• Manage a caseload of over 30 members • Document progress notes and conduct home visits • Build and maintain relationships with clubhouse members • Maintain clubhouse upkeeping (cooking, cleaning etc.) • Lead meetings and present educational content via PowerPoint, Zoom and Canva ### Co- Teacher · Ivy Hill Preparatory Charter School Sept 2021 – Aug 2022• Provided assistance to lead teacher ad students in a co-teaching classroom setting while maintaining a warmth and rigorous classroom environment in order to address academic gaps. • Collaborated with colleagues for curriculum modifications to further support academic gaps and ensure scholars meet grade standards. • Administered STEP assessments and collaborate with stakeholders to analyze data to facilitate action plan for scholar growth. • Facilitated Reading Mastery and CORE (SS/SCI) instruction to small groups with various reading levels to target fluency and decoding. • Cultivated leveled instruction for general education and students with learning differences through differentiation and cross- curriculum integration based on educational and emotional needs. ### Child Protective Specialist · Administration for Children's Services Dec 2018 – Sept 2021• Conducted biweekly home visits • Investigated various levels of allegations of child abuse and neglect • Documented progress notes and findings • Attended court hearings and visitation sessions • Managed a caseload of 15 in a fast-paced environment ### Dancer instructor · KEYA Dance Studio Oct 2017 – July 2018• Helped students obtain a diverse dance background • Supported and encourage students in dance related activities • Reinforced discipline and structure both inside and outside of the dance environment • Introduced the concept of working as a group ### Childcare Worker · SCO Family of Services July 2016 – April 2017• Maintained a healthy living environment • Documented all program activity • Prepared meals and activities • Provided a safe space for confidential discussion ## Education Learning history ### CUNY York College August 2011 – May 2015Bachelors of Arts in Psychology This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.