![Angela Galletta](https://jobicy.com/react/themes/app/images/avatar.jpg) Angela Galletta # Senior Account Manager/Event Coordinator Actively looking · Member since 30 Aug 2023 [Message](https://jobicy.com/dashboard-page.md) ShareLocationUnited StatesDesired salaryfrom 35 USD/hourlyWork preferenceFull Time, Contract, Part TimeExperience levelNot set * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryAn enthusiastic and self-motivated professional who enjoys working with people in cultivating strong client relationships. A confident, ambitious, and innovative individual who thrives in a fast-paced environment. Confident communicator. Proficient in Google Suite, Asana, Slack, Hubspot, and client development. An honest and ethical individual who prides themselves on consistent relationship building on both a business and personal level. ## Skills 17 capabilities[Account Management](https://jobicy.com/talent/account-management.md)[Active Listening](https://jobicy.com/talent/active-listening.md)[Administration](https://jobicy.com/talent/administration.md)[Asana](https://jobicy.com/talent/asana.md)[Budget Management](https://jobicy.com/talent/budget-management.md)[Budgeting](https://jobicy.com/talent/budgeting.md)[Canva](https://jobicy.com/talent/canva.md)[Client Relationship Management](https://jobicy.com/talent/client-relationship-management.md)[Creative Thinking](https://jobicy.com/talent/creative-thinking.md)[Customer Retention](https://jobicy.com/talent/customer-retention.md)[Google Suite](https://jobicy.com/talent/google-suite.md)[HubSpot](https://jobicy.com/talent/hubspot.md)[Organizational Skills](https://jobicy.com/talent/organizational-skills.md)[People Management](https://jobicy.com/talent/people-management.md)[Relationship Building](https://jobicy.com/talent/relationship-building.md)[Scheduling](https://jobicy.com/talent/scheduling.md)[Slack](https://jobicy.com/talent/slack.md) ## Experience Career history ### Senior Account Manager · SporkBytes Nov 2021 – Present-Manage multiple accounts; develop positive working relationships with all customer touch points -Drive client retention, renewals, upsells and client satisfaction -Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including delivery set-up, dietary restrictions, budget optimization, troubleshooting and QA -Implement effective strategic plans, increasing market share and building and maintaining key vendor relationships ### Real Estate Broker · Self Employed Apr 2021 – Jun 2023-Generate new business through targeted marketing strategies and client referrals -Develop positive relationships with clients by staying up-to-date on individual needs, market trends and contract negotiations to carefully answer questions -Negotiate price and contract on behalf of clients to ensure best possible outcome -Showed homes, retail storefronts and office buildings that best met client’s geographical and financial needs ### Senior Account Manager · Heart Creative Agency Jul 2021 – Oct 2021-Built trusting client relationships by creating a foundation of integrity, transparency, and authenticity -Developed product roadmap by working cross-functionally with teams to achieve production efficiency -Orchestrated weekly client meetings to foster open communication and ensure ongoing success on both an internal and external level -Created holistic collaboration with internal teams for optimal product success across multi-leveled campaigns ### Social Account Manager · Logical Position Agency Nov 2020 – Jul 2021-Optimized campaign performance by analyzing reporting metrics, strategy collaboration, and providing customized recommendations per client’s needs; average sales goals exceeded by 25% -Executed brand’s voice by creating brand awareness, engagement, and community across multiple social channels -Developed omni-channel campaigns from start to finish to ensure seamless follow throughs ### Account Manager/Event Coordinator · SporkBytes May 2017 – Apr 2020-Managed 65+ client accounts by maintaining expectations, budget allocation, and daily planning goals -Solely generated 1,000,000 dollars in company sales by 2020 and exceeded revenue goals by 100% by creating trusting relationships and personalized recommendations for clients -Developed department structure by creating a more cohesive flow of company assets in our CRM software -Responsible for production team for over 50+ events to ensure events were executed flawlessly ## Education Learning history ### Arizona State University 2004 – 2008Bachelors in Science in Communications This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.