![Beyonka Dawson](https://jobicy.com/react/themes/app/images/avatar.jpg)
Beyonka Dawson

# Property Manager

Actively looking · Member since 30 Aug 2023 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryfrom 32 USD/hourlyWork preferenceFull TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI've been in the customer service industry for about 7 years. My ability to actively listen and empathize allows me to understand customer needs on a deeper level. This enables me to provide tailored solutions that address their concerns effectively. Remaining composed under pressure is my forte. I believe that a calm demeanor not only reassures customers but also sets the tone for productive conversations. And I invest time in understanding the products or services I support. This knowledge empowers me to explain complex concepts in a clear and simple manner, ensuring customers feel confident and informed.

## Skills

6 capabilities[Active Listening](https://jobicy.com/talent/active-listening.md)[Appointment Setting](https://jobicy.com/talent/appointment-setting.md)[Business Management](https://jobicy.com/talent/business-management.md)[Communication Skills](https://jobicy.com/talent/communication-skills.md)[Hiring](https://jobicy.com/talent/hiring.md)[Maintenance Management](https://jobicy.com/talent/maintenance-management.md)

## Experience

Career history

### Property Manager · University One Condominuim

12/15 – 8/23Managed a portfolio of 305 condominium units, overseeing all aspects of property management, including maintenance, construction, and resident relations.
Led a team of 10 front desk employees, ensuring a high level of service delivery and resident satisfaction.
Successfully oversaw capital repair projects, including a $300,000 building facade repair project and a comprehensive window replacement project spanning 2021-2022.
Drafted and managed yearly budgets, collected payments, maintained financial statements, and scheduled audits to ensure financial stability and compliance.
Served as a financial advisor to the association board, providing insights into long-term reserve fund planning and operational budget management.
Facilitated communication between property owners and the condo association, addressing inquiries, and concerns, and delivering responses effectively.
Expertly mediated conflicts between parties, resolving disputes over noise, pets, and other community-related issues.
Ensured adherence to association rules and policies, overseeing everyday operations, cleanliness, and facility functionality.
Maintained meticulous records of all services and maintenance work performed.

## Education

Learning history

### CCBC

March 2022 – June 2026BUSINESS MANAGEMENT

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