![Tenee Rodriguez](https://jobicy.com/react/themes/app/images/avatar.jpg)
Tenee Rodriguez

# Premier Service Representative

Actively looking · Member since 31 Aug 2023 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryUnspecifiedWork preferenceFull Time, Part Time, TemporaryExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryPassionate, engaging, and attentive service specialist trained in conflict
resolution and communications. Seeking to utilize my exceptional
communication and strong customer service experience for the growth of the
company.

## Skills

17 capabilities[Administration](https://jobicy.com/talent/administration.md)[Administrative Assistant](https://jobicy.com/talent/administrative-assistant.md)[Communication Skills](https://jobicy.com/talent/communication-skills.md)[Customer Care](https://jobicy.com/talent/customer-care.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Customer Success](https://jobicy.com/talent/customer-success.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Microsoft PowerPoint](https://jobicy.com/talent/microsoft-powerpoint.md)[Microsoft Teams](https://jobicy.com/talent/microsoft-teams.md)[Microsoft Word](https://jobicy.com/talent/microsoft-word.md)[Office Management](https://jobicy.com/talent/office-management.md)[Salesforce](https://jobicy.com/talent/salesforce.md)[Time Management](https://jobicy.com/talent/time-management.md)[Virtual Assistance](https://jobicy.com/talent/virtual-assistance.md)

## Experience

Career history

### Premier Service Representative · NEA Ivantage Brokerage

12/2021Service Exclusive Allstate agents by managing/retaining their book of
business
● Assist with admitted and non-admitted carriers/brokers collection of
data for the renewal policy process
● Services the existing policies including change requests, cancellation
requests, loss run requests, generating COI’s, etc.
● Manages multiple online systems and resources
● Documents essential information regarding telephone interaction
● Assist with agency bill (premium financing) and direct bill policies
● Collaborated with Premier Placement Specialist to assist agent with
market direction

### Processing Support · NEA IVANTAGE BROKERAGE

11/2020 – 12/2021Prioritized incoming emails from agents, carriers and third parties
● Processed change requests, cancellation requests, reinstatement
requests, certificates of insurance, renewals and undeliverable mail
● Clarified brokerage market direction based on risk characteristics
and information provided

## Education

Learning historyNo education data available.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.