![Jamila Taylor](https://jobicy.com/react/themes/app/images/avatar.jpg)
Jamila Taylor

# Marketing Representative

Actively looking · Member since 1 Sep 2023 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryfrom 28 USD/hourlyWork preferenceFull Time, Contract, Part Time, TemporaryExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryPersonable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Professional and knowledgeable office clerk, marketing offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

## Skills

3 capabilities[Administration](https://jobicy.com/talent/administration.md)[Advertising](https://jobicy.com/talent/advertising.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)

## Experience

Career history

### Marketing & Leasing Specialist · Commonbond Communities

May 2022 – August 2023Assisted with marketing strategy for New Lease Up by CommonBond, screened applicants for all properties, assisted with leasing application process, setting up intake appointments, daily tasks of helpdesk tickets, providing exceptional customer service, conducted tours, spreadsheets, data entry, leasing assistance to the property manager, unit inspections, help assist at different properties own and operated through CommonBond.

### Collections Representative · Synchrony Financial

2015 – 2016Trained to handle outbound calls and receive inbound calls surrounding consumer past due credit card accounts, set up payment arrangements to bring past due accounts current, educate our customers, identify and find ways to improve service. Set up payment arrangements, counsel our cardholders on their financial situations and use customer service, communication & influencing skills to figure out why a payment is late and how to fix the situation. Tackle the important work of getting past-due accounts up to date, and most importantly, I improved service by using your customer service skills & updating credit reports to appropriate bureaus.

### Account Representative · Journal Communications

2008 – 2012Responsible for  receiving incoming calls from customers who wish to discontinue using the Milwaukee Journal products or services and overturning objections to make their purchase power a pleasant experience. This includes assisting customers who may have complaints or issues with billing, as well as customers who require products or services to be changed to best fit their needs.

## Education

Learning history

### Saint Paul College

August 2016 – December 2019Associate in Communication/Liberal Arts

Major - Communication
Minor- Marketing Management
3.7 GPA, Dean’s list, Peer mentor, Student(Senate) Ambassador, President’s List Honoree

### University of Minnesota- Twin Cities

August 2020 – May 2024BA- Emphasis Communication and Media

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