![Lynnette Williams](https://jobicy.com/react/themes/app/images/avatar.jpg)
Lynnette Williams

# Operations Manager

Actively looking · Member since 1 Sep 2023 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryfrom 35 USD/hourlyWork preferenceFull TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryA dedicated and tenured professional with experience and specialization in staff training and development, communication, and organizational leadership.  Long-term concentration in finance and banking, higher education, and consumer problem solving.  Eager to work in Operations and Human Resources.

## Skills

6 capabilities[Administrative Assistant](https://jobicy.com/talent/administrative-assistant.md)[Banking](https://jobicy.com/talent/banking.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Leadership](https://jobicy.com/talent/leadership.md)[Operations Management](https://jobicy.com/talent/operations-management.md)

## Experience

Career history

### Enrollment Advisor · Pearson Education

October 2019 – March 2023-Educated people on the University's admissions process as well as the student retention services
-Counseled and guided 50-100 prospective students on different courses, opportunities in relation to career advisement during the enrollment period.
-Informed students on internal and external financial resources

### Enrollment Specialists · Pearson Education

December 2018 – October 2019-Served as a second point of contact to prospective and enrolled students to aid in the enrollment onboarding process.
-Advised and used empathic communication skills with students on individualized needs in relation to Pearson's policies, deadlines, and procedures.
-Collaborated with Enrollment Advisors to receive required documents and ensure completed applications from students every semester.

### Prior Learning Assessment Evaluator · Colorado Technical University

March 2016 – December 2018-Supported students in assessing their previous collegiate experience for school and course accreditation.
-Reviewed documents including transcripts, GED scores, military transcripts, standardized assessments, and College Level Examination Program credits.
-Collaborated with 6 other Evaluators as well as students to provide continuous support to students in course modification, course load changes, and program changes.

### Enrollment Coordinator · American Intercontinental University

January 2015 – March 2016-Managed and audited applications, including data entry, to ensure admission requirements were met for over 300 students per day.
-Collaborated with over 30 Enrollment Advisors to process student applications.
-Effectively communicated with Enrollment Advisors and other Auditors to maintain accurate student data for application completion.

### Assistant Director · Illinois Tax Training Institute

October 2013 – January 2015-Successfully provided all outreach and marketing strategies for the Institute to increase enrollment, including message development of digital, social and print advertising.
-Created an infrastructure for the online program, including researching and implementing learning systems.
-Established curriculum, verified training for online faculty, and managed federal accreditation process.

## Education

Learning history

### Columbia College in Columbia Missouri

June 2004Business Administration

B.S. in Business Administration

### Keller Graduate School of Management in Chicago

October 2011Business Administration

Masters in Business Administration

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