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[All talent ↗](https://jobicy.com/talent.md)
* [Overview](#overview)
* [Portfolio](#portfolio)

## About Me

Customer service representative with more than 10 years of experience working in call centers. Consistent positive interactions with customers and knowledge of time management have resulted in a promotion to team leader. Proven ability to provide excellent customer service in busy environments. Ability to adapt to customers’ needs and match them with the right solutions.

## Skills

### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Salesforce](https://jobicy.com/talent/salesforce.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Time Management](https://jobicy.com/talent/time-management.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Customer Success](https://jobicy.com/talent/customer-success.md)[Strategic Thinking](https://jobicy.com/talent/strategic-thinking.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Zoom](https://jobicy.com/talent/zoom.md)[Empathy](https://jobicy.com/talent/empathy.md)[Microsoft Teams](https://jobicy.com/talent/microsoft-teams.md)[English Language](https://jobicy.com/talent/english-language.md)[Appointment Setting](https://jobicy.com/talent/appointment-setting.md)[Google](https://jobicy.com/talent/google.md)[Typing](https://jobicy.com/talent/typing.md)[Computer Literacy](https://jobicy.com/talent/computer-literacy.md)[Customer Care](https://jobicy.com/talent/customer-care.md)

## Experience

Customer service Rep @ CVS Health  Current position      Supervisor/ cook II @ Sodexo  To 08/2021      Administrative Assistant @ Walterry Brokers  To 04/2015

## Education

Frederick Douglass  To 05/2008  Diploma

Portfolio not available.

Services not available.