![Angelica Elueze](https://jobicy.com/react/themes/app/images/avatar.jpg) Angelica Elueze # Customer Success Associate / Manager Actively looking · Member since 2 Sep 2023 [Message](https://jobicy.com/dashboard-page.md) ShareLocationUnited StatesDesired salaryUnspecifiedWork preferenceContract, Full Time, Part Time, TemporaryExperience levelNot set * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryAccomplished with innovative leadership style and expertise in brand positioning strategies. Outstanding sales and marketing talents to manage product-related budgets. Great influencing and communication strengths. Successful at developing and improving training programs for employees at all levels. Good communicator, planner, and conflict manager with an advanced understanding of training needs for each department. ## Skills 12 capabilities[Account Management](https://jobicy.com/talent/account-management.md)[Active Listening](https://jobicy.com/talent/active-listening.md)[Administration](https://jobicy.com/talent/administration.md)[Advertising](https://jobicy.com/talent/advertising.md)[Analytical Skills](https://jobicy.com/talent/analytical-skills.md)[Brand Management](https://jobicy.com/talent/brand-management.md)[Business Management](https://jobicy.com/talent/business-management.md)[Client Relationship Management](https://jobicy.com/talent/client-relationship-management.md)[Communication Skills](https://jobicy.com/talent/communication-skills.md)[Community Management](https://jobicy.com/talent/community-management.md)[Critical Thinking](https://jobicy.com/talent/critical-thinking.md)[GitHub](https://jobicy.com/talent/github.md) ## Experience Career history ### Community Engagement and Development Officer · Paw Salvation Inc. 06/2021 – CurrentDeliver high-level administrative support to the board during regular operations and special meetings. Establish and maintain working relationships with the local community members; actively contribute to community engagement initiatives as assigned. Conduct analysis of community needs and resources to support strategic plans. Collaborate with city team members and partners to design and implement community outreach. Plan, develop, and administer neighborhood engagement programs that improve quality of life and liaison services in dedicated neighborhoods. ### Children’s Librarian-First Assistant Manager · Chicago Public Library 12/2015 – 11/2021Interviewed, supervised, trained, and evaluated library staff and After School Matters summer interns. Effectively managed weekly payroll, timesheets, and salary for library staff. Managed an annual programming, collection, and emerging media budget of $25,000 evaluated results against goals, and generated lessons learned for improvement. Managed bi-weekly department and branch staff meetings while submitting weekly patron service reports. ### Educational Coordinator · Mercy Home for Boys & Girls 08/2011 – 12/2017Employed empathy during strength-based and group therapy framework while assisting youth in their daily interactions. Managed project outcomes using paper and electronic data systems for 10 Chicago Public Schools (CPS) and over 200 preschoolers. Processed personnel forms, bi-weekly payroll, and 75 accounts payable weekly. Collaborated with community partners and funders to optimize Inclusion and Diversity. ### Graduate Resident Assistant · Loyola University Chicago 08/2010 – 05/2012 ## Education Learning history ### University of Illinois, Urbana-Champaign MayMaster of Science, Library and Information Science Completed Degree in August 2017 ### Loyola University Chicago MayBachelors of Social Work Completed Degree with Honors in 2012 This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.