![Tara Cabral](https://jobicy.com/react/themes/app/images/avatar.jpg) Tara Cabral # Client Success Manager Actively looking · Member since 2 Sep 2023 [Message](https://jobicy.com/dashboard-page.md) ShareLocationUnited StatesDesired salaryfrom 29 USD/hourlyWork preferenceFull TimeExperience levelNot set * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryDedicated healthcare professional with extensive experience in coordinating and supervising healthcare teams to ensure exceptional patient experiences. Proven track record of optimizing workflows, enhancing communication, and maintaining high standards of care. Adept at fostering a collaborative environment, training staff, and implementing quality improvement initiatives. Strong leadership skills combined with a deep commitment to patient well-being and team development. ## Skills 17 capabilities[Account Management](https://jobicy.com/talent/account-management.md)[Active Listening](https://jobicy.com/talent/active-listening.md)[Appointment Setting](https://jobicy.com/talent/appointment-setting.md)[Asana](https://jobicy.com/talent/asana.md)[Empathy](https://jobicy.com/talent/empathy.md)[Payments](https://jobicy.com/talent/payments.md)[Slack](https://jobicy.com/talent/slack.md)[Strategic Thinking](https://jobicy.com/talent/strategic-thinking.md)[Teaching](https://jobicy.com/talent/teaching.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Team Management](https://jobicy.com/talent/team-management.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Training](https://jobicy.com/talent/training.md)[Troubleshooting](https://jobicy.com/talent/troubleshooting.md)[Typing](https://jobicy.com/talent/typing.md)[Windows OS](https://jobicy.com/talent/windows-os.md)[Zoom](https://jobicy.com/talent/zoom.md) ## Experience Career history ### Practice Administrator · Marris Orthodontics 02/2007/presentAdvance patient collections and insurance claim processing, ensuring accurate contract activation and presentation. Offer assistance in treatment area when necessary, including sterilization, impression-taking, and retainer fabrication. Assign system privileges to new team members in practice software, address arising software issues, and draft scheduling templates as well as calendars. Create correspondence templates. Addressing negative patient/parent experiences effectively, always aiming for a mutually beneficial resolution. Handle necessary communication for active patients, respond to records subpoenas, provide FSA and HSA insurance information for patient submissions, and oversee financial adjustments and unique payment arrangements. Manage the practice's main email account and promptly respond to incoming correspondences. • Spearheaded the autopay system and introduction of advanced treatment offerings, including Invisalign, LightForce, and Dental Monitoring through OrthoFi. • Tackle challenging conversations with patients or parents regarding their conduct, appointment inconsistency, expectations, or practice exclusion. • Initiated a journey with Marris Orthodontics, a modest establishment with only two clinical chairs. Implemented an all- encompassing strategy, drawing from a wealth of practical knowledge, culminating in transforming the practice into a state-of-the-art orthodontic practice with six clinical chairs and a bustling schedule. Harnessed precious experience to ensure meticulous maintenance of time logs, payrolls, performance assessments, and mundane deposits while spearheading marketing initiatives. ### Treatment Coordinator · Dr. Gilbert Principe 11/2004 – 2/2007Conducted education-focused school visits and health fair attendance promoting optimal oral health. Orchestrated engaging in- office contests, ideating prizes, and diligently recording winners. Propagated unique marketing materials to referral offices. ## Education Learning history ### Valencia College 1993/1993Certification Field of study: Emergency Medical Services This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.