Kimberly Jones

# Lead Customer Service Representative

Location United StatesDesired Salary UnspecifiedWork preference Full TimeRelocation NoLinksNot setStatus   Actively looking Field / Industry Customer SuccessSkill Assessments:

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[Overview](#overview)
* [Portfolio](#portfolio)

## About Me

My skills include a deep understanding of customer service excellence, order management, operations oversight, schedule management, and intercultural/interpersonal communication. I am adept at developing employees and fostering their knowledge to drive engagement and performance. Furthermore, my expertise in reporting and documentation enables me to provide valuable insights for process improvements and decision-making.

## Skills

### [Customer Service](https://jobicy.com/talent/customer-service.md)[Critical Thinking](https://jobicy.com/talent/critical-thinking.md)[Customer Care](https://jobicy.com/talent/customer-care.md)[Management](https://jobicy.com/talent/management.md)

## Experience

Lead Customer Service Representative @ SluttyVegan Atl  03/2022 - 06-09-2023      Postal Service Clerk @ Post Office, USPS  10/2016 - 03/2022      Store Manager @ Rainbow Shops  09 - 2009-08-2016

## Education

Unerversity High School  1996 - 1997  H.S Diploma

Portfolio not available.