![Natalie Lewis](https://jobicy.com/react/themes/app/images/avatar.jpg) Natalie Lewis # Software Analyst Actively looking · Member since 4 Sep 2023 [Message](https://jobicy.com/dashboard-page.md) ShareLocationUnited StatesDesired salaryfrom 20 USD/hourlyWork preferenceFull TimeExperience levelNot set * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI have a diverse education and work background. I have excelled in positions ranging from Software Analysis to Human Resources. I am eager to utilize my skills in an entry-level Software/Programmer Analyst role. ## Skills 8 capabilities[C#](https://jobicy.com/talent/c-sharp.md)[HTML](https://jobicy.com/talent/html.md)[Jira](https://jobicy.com/talent/jira.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Microsoft SQL Server](https://jobicy.com/talent/microsoft-sql-server.md)[Microsoft Word](https://jobicy.com/talent/microsoft-word.md)[SQL](https://jobicy.com/talent/sql.md) ## Experience Career history ### Human Resources Partner · Amazon December 2022 – March 2023• Analyzed statistical data and reports to identify and determine causes of personnel problems and developed recommendations for improvement of organization's personnel policies and practices. • Regularly performed difficult staffing duties including investigations, refereeing disputes, terminating employees, and administering disciplinary procedures. • Liaised tactically and strategically with all levels of management to resolve complex employee relation issues related to safety regulations, disciplinary actions, and policies. • Used HTML to regularly update a webpage dedicated to providing managers easy access to resources. • Conducted research on company policies and resources related to benefits to create an informative display. • Coordinated employee relocation processes. ### Sr Human Resources Assistant · Amazon August 2022 – December 2022• Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures. • Responded to employees’ requests to adjust timecards in relation to paid time-off, vacation time, bereavement, tardiness, and absences. • Processed documentation for employee actions such as I-9 verifications, grievance resolutions and terminations. • Performed customer service functions by answering employee requests and questions about company benefits. • Partnered with human resources managers and operations management on research and special, employee-focused projects such as giveaways and incentives. ### Software Analyst I · AmeriBen November 2021 – August 202• Developed and maintained electronic insurance data files using Visual Studio, SSMS, VisualCron, and the DTAP process. • Built a working knowledge of company websites used to build out file format requirements. • Created and edited SQL queries and C# scripts to create and manage file data. • Consulted with Business Analysts to identify file specifications for each unique case and fix any bugs or make updates. • Responsible for managing, prioritizing, and completing open service requests and incidents tasks in a timely manner using Jira and SolarWinds. ### AI Data Labeler Intern · eMoney Advisor June 2021 – August 2021• Used judgement calls to assign appropriate labels to bank transactions. • Completed at least 600 or more labeling tasks per day. • Maintained a high level of accuracy (80-90%) in judgement when compared to current AI ability. • Worked remotely, participated in team meetings weekly, and attended informational sessions about AI. ### Student Library Assistant · Lake-Sumter State College October 2018 – April 2020• Processed lending, return and renewal of library items using library computer systems. • Aided patrons with use and access to technology, resources, and materials. • Organized returned books and materials and assisted with shelving. • Assisted with circulation duties by processing holds, fees and library card applications. • Established relationships with library staff, students, and patrons to foster a positive environment. ## Education Learning history ### Valencia College 2021AS in Computer Programming and Analysis • Relevant coursework: Database Management Systems, Information Technology Project Management, C Programming, Java Programming, Advanced Java Programming, • Capstone Project: Valencia College Tech Club Website Redesign, Documentation Specialist • Awards: Presidents List, Fall 2020 – Fall 2021 Technical Certificates: • Computer Information Data Specialist • Computer Programming • Computer Programming Specialist ### Lake-Sumter State College 2020BASc in Organizational Management • Proud member of the Lake-Sumter State College staff from 2018 to 2020 • Relevant coursework: Intro to Info Systems Management and Business Computer Applications • Awards: President’s List, Spring 2020 This professional hasn’t added portfolio projects yet. 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