![Andrej Stojicic](https://jobicy.com/react/themes/app/images/avatar.jpg)
Andrej Stojicic

# Customer Success Manager

Actively looking · Member since 4 Sep 2023 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationSerbiaDesired salaryUnspecifiedWork preferenceFull TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI'm a seasoned Customer Success Manager with years of experience in the SaaS industry, both B2B and B2C. With a demonstrated history of working in the Information Technology and Service Industry, I strive to combine my love and knowledge of technology with years of experience in communication to deliver excellence and the absolute best experience for the customer.

## Skills

6 capabilities[Account Management](https://jobicy.com/talent/account-management.md)[Communication Skills](https://jobicy.com/talent/communication-skills.md)[Customer Success](https://jobicy.com/talent/customer-success.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Soft Skills](https://jobicy.com/talent/soft-skills.md)[Technical Support](https://jobicy.com/talent/technical-support.md)

## Experience

Career history

### Customer Success Manager · Whatagraph

2022/ – Present- Onboarding marketing agencies and in-house marketers
- Performing product demo calls with newly onboarded clients
- Assisting via live chat, Zoom, and email with immediate issues
- Ensuring customer retention via regular and proactive outreach
- Reporting on churn analysis
- Working on proactive side projects such as guides and articles

## Education

Learning historyNo education data available.

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