![Shagufta Hakeem](https://jobicy.com/react/themes/app/images/avatar.jpg) Shagufta Hakeem # Business Development Actively looking · Member since 5 Sep 2023 [Message](https://jobicy.com/dashboard-page.md) ShareLocationUnited StatesDesired salaryfrom 32 USD/hourlyWork preferenceFull Time, Part Time, TemporaryExperience levelNot set * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI bring 7+ years of experience in the nonprofit and governmental operations space with a focus on literacy, social services and international business. Utilizing social media and other tools, I also created communications that centered culturally specific communities. ## Skills 7 capabilities[Analytical Skills](https://jobicy.com/talent/analytical-skills.md)[B2B](https://jobicy.com/talent/b2b.md)[Brand Strategy](https://jobicy.com/talent/brand-strategy.md)[Business Strategy](https://jobicy.com/talent/business-strategy.md)[Canva](https://jobicy.com/talent/canva.md)[Compliance](https://jobicy.com/talent/compliance.md)[Social Media](https://jobicy.com/talent/social-media.md) ## Experience Career history ### Business Services Coordinator · Carolina Public Humanities 02/2023 – Present• Organize invoices, travel itineraries and conference expenses at UNC Chapel Hill to track expenses and provide programming for diverse audiences ranging from teachers, academics, and community member organizations • Process faculty payments to compensate speakers and confirm programming for Chapel Hill communities • Analyze reports for Board meetings, organizational well-being and budgets to do forecasting and diversify funding • Implementing privacy and cybersecurity initiatives with a focus on addressing surveillance, cybersecurity and criminal law • Conduct grant research and maintain resources related to grant cycles for 2+ grants • Organizing staff and multimedia meetings related to social media and Carolina K-12 projects to improve efficiency related to communications and outreach by 15 percent ### VAWA Planner · Governor's Crime Commission 04/2021 – 08/2021• Completed DOJ Financial Management Training to examine budgets and reduce spending by 20 percent • Facilitated grant planning and updated grant risk metrics to better assess grant applicants from 100 counties across NC • Organized STOP TA Meetings using WebEx and Microsoft Teams across diverse partners and 50+ stakeholders to solicit feedback to improve programs for underserved, unserved populations to influence public and social policy • Researching nonprofit and governmental organization legal, philanthropic and operations research to ensure 990 compliance • Conducted data collection across community-based organizations and community stakeholders to recommend evidence-based practices after completing VAWA/VOCA training ### Outreach Coordinator · Kiran 12/2017 – 03/2020• Communicated in written, verbal and social media platforms to culturally-specific communities across the South Asian diaspora and NC region to create awareness about gender-based violence in K-12 communities, religious groups, and governmental organizations • Organized 15+ trainings across diverse audiences to discuss the intersection of domestic violence, healthcare, human trafficking, labor trafficking, sexual violence and immigration within and outside of the criminal justice system • Researched prevention education models to improve data collection, analysis and direct services in collaboration with NC agencies such as FVPSA and the Governor’s Crime Commission • Revised and organized training sessions related to hotline, service provider as well as gender-based violence areas by establishing learning outcomes and improving volunteer engagement by 15 percent • Improved social media strategy and events strategy to improve organizational effectiveness and awareness by 40 percent • Created reports and visualized hotline data, donor info and client data for grant reports and improving organizational efficiency by 25 percent • Organized grants administration and research to conduct grant research (10+ grants), meet deliverable goals and focus on areas related to youth violence, gendered violence and international issues such as environmental, educational impacts of gendered violence ### Literacy Specialist · NC LiteracyCorps 08/2016 – 07/2017• Measured the progress of 200 students and taught Brain Gain Read curriculum (literacy program) to improve K-12 educational outcomes by 20 percent • Organized and led seminars (trainings) for 37 members on topics related to pursuing higher education and racial equity • Edited MailChimp monthly newsletters to include resources for service members and highlight literacy events and activities for SCALE • Revised WordPress website to include updates regarding member projects and resources to increase traffic by 10 percent ### Senior Technical Assistant · ITS, University of North Carolina at Charlotte 06/2011 – 05/2013• Provided end user support for Active Directory, NinerMail (Office 365), GoogleApps (GSuite), NinerWiFi and Endnote • Assisted in analyzing results with technology implementation and provided feedback regarding technical applications and adhered to FERPA and HIPPA compliance standards • Troubleshot 5+ security incidents and monitored the outcomes of incident management • Trained 10-15 team members to implement cloud, LMS and IT Services • Resolved 25+ incidents per week of faculty, staff and student technical issues ## Education Learning history ### Duke University 01/2014 – 05/2016M.A. in Liberal Studies ### University of North Carolina at Charlotte 08/2009 – 06/2013BSBA/BA This professional hasn’t added portfolio projects yet. 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